QA Quality Management Lead – Metrics & CAPA

CVS Health Corporation; Lincoln (NE); On-site; USD 54,000 - 159,000; Full time

Job summary

CVS Health Corporation is seeking a QA leader to manage the QA team, set strategic quality objectives, and drive robust testing of software products. You will collaborate with cross-functional teams to define testing requirements, develop test plans, and ensure thorough testing and timely delivery.

The role emphasizes using quality metrics, dashboards, and BI tools to identify trends, lead CAPA processes, and mentor staff while advancing continuous improvement in quality practices across the

Qualifications

• 5-7 years in a claims or claims audit position.
• Adept at execution and delivery (planning, delivering, and supporting).
• Adept at business intelligence.
• Adept at problem solving and decision making.

Responsibilities

• Lead and manage the QA team by setting strategic objectives and ensuring QA processes are implemented.
• Collaborate with cross-functional teams to define testing requirements and develop test plans.
• Ensure timely and thorough testing of software products and analyze testing metrics for reports to stakeholders.
• Drive continuous improvement in QA practices to deliver high-quality software solutions.

Skills

Quality assurance

Claims auditing

Execution & delivery

Business intelligence

Problem solving

Collaboration

Growth mindset

Education

Post secondary education or equivalent

Job description

CVS Health Corporation is seeking a QA leader to manage the QA team, set strategic quality objectives, and drive robust testing of software products. You will collaborate with cross-functional teams to define testing requirements, develop test plans, and ensure thorough testing and timely delivery.

The role emphasizes using quality metrics, dashboards, and BI tools to identify trends, lead CAPA processes, and mentor staff while advancing continuous improvement in quality practices across the