Quality Leader - Manufacturing Excellence (QMS & Lab)

Express Employment Professionals - Cincinnati East; Indianapolis (IN); On-site; USD 100,000 - 115,000; Full time

Benefits offered by this job

Medical Insurance

401(k) with Company Match

Paid Time Off

Job summary

Express Employment Professionals - Cincinnati East seeks a hands-on Quality Manager to lead all quality initiatives at a growing manufacturing site focused on operational excellence and customer satisfaction. You will own the QMS, supervise the quality lab, manage supplier and product quality, and drive continuous improvement across cross-functional teams.

The role requires 5+ years of quality leadership in manufacturing, strong data-driven problem-solving, and collaboration with operations and

Qualifications

• Bachelor's degree in Engineering, Quality, Manufacturing, Chemistry, or related technical field preferred.
• 5+ years of quality leadership experience in a manufacturing environment.
• Experience managing a Quality Management System (QMS).
• Strong background in customer quality, corrective actions, root cause analysis, and continuous improvement.
• Experience leading quality technicians or laboratory personnel preferred.
• Knowledge of quality tools and methodologies such as SPC, FMEA, Lean Manufacturing, and Six Sigma.
• Strong analytical, problem-solving, communication, and leadership skills.
• Ability to collaborate across operations, engineering, maintenance, and leadership teams.

Responsibilities

• Lead and continuously improve the site's Quality Management System (QMS).
• Serve as the facility's SME for quality assurance and quality control processes.
• Establish quality objectives, KPIs, and reporting metrics.
• Drive a culture of quality across the organization.
• Oversee Quality Control Laboratory operations, testing programs, equipment, and calibration.
• Lead customer complaint investigations and corrective actions from ID to resolution.
• Coordinate supplier quality activities and incoming material quality.
• Partner with Operations to develop and improve manufacturing processes.
• Support audits and maintain quality documentation and compliance.

Skills

Quality leadership

QMS management

SPC

FMEA

Lean Manufacturing

Six Sigma

Root cause analysis

Data analysis

Cross-functional collaboration

Leadership

Education

Bachelor's degree

Job description

Express Employment Professionals - Cincinnati East seeks a hands-on Quality Manager to lead all quality initiatives at a growing manufacturing site focused on operational excellence and customer satisfaction. You will own the QMS, supervise the quality lab, manage supplier and product quality, and drive continuous improvement across cross-functional teams.

The role requires 5+ years of quality leadership in manufacturing, strong data-driven problem-solving, and collaboration with operations and