Quality Leader: Data-Driven QC & Supplier Excellence

Anthony, Inc.; Cincinnati (OH); On-site; USD 118,000 - 149,000; Full time

Job summary

PSG Cincinnati is seeking a Quality Manager to lead the site’s quality function across manufacturing, customer, and supplier quality, while owning the Quality Management System. You will drive a data-driven culture to prevent defects, improve reliability, and reduce waste in a fast-paced manufacturing environment.

The role requires a Bachelor’s in Engineering, 7+ years in quality with leadership, and hands-on experience with PFMEA, control plans, APQP/PPAP, and continuous improvement methods.

Qualifications

• Bachelor’s degree in Engineering or related technical field.
• 7+ years in quality roles with leadership experience.
• Experience in manufacturing environments (industrial, electronics, fluid-handling).
• Proficiency with PFMEA, control plans, APQP/PPAP and problem-solving methods.

Responsibilities

• Lead the Cincinnati Quality team with clear direction, coaching, prioritization, and accountability across customer quality, manufacturing quality, supplier quality, inspection, QMS, and corrective-action processes.
• Own and continually improve the site Quality Management System, including quality procedures, document control for QMS records, internal audits, management reviews, calibration, corrective and preventive actions, quality alerts, and audit readiness.
• Drive measurable improvement in quality performance using data from customer complaints, RMAs, audit failures, rework, incoming inspection, supplier performance, and cost of poor quality.
• Lead customer quality processes, including complaint investigations, CAR/CAPA responses, customer audits and surveys, quality communications, containment actions, and cross-functional problem solving for key accounts.
• Support Operations by preventing and resolving manufacturing quality issues, improving inspection methods, strengthening production quality audits, supporting work instruction effectiveness, and ensuring appropriate quality controls are in place before product reaches the customer.
• Lead supplier quality in partnership with Supply Chain, including supplier qualification, incoming inspection strategy, supplier performance reviews, SCARs, vendor corrective actions, supplier visits, and risk-based controls for critical components.
• Partner with Engineering and NPD teams to embed quality planning into product development, design reviews, validation planning, ECO/change control, PFMEA, control plans, first article/first-off approvals, and product reliability improvements.
• Support Engineering-led Regulatory Affairs by ensuring supplier changes, component changes, product changes, and corrective actions are properly documented, risk assessed, and traceable to QMS requirements. Escalate any changes that may affect product certification, listing status, customer requirements, or regulatory commitments.
• Facilitate recurring quality reviews that turn data into action, including Pareto analysis, root-cause review, aging corrective actions, supplier quality trends, floor audit trends, customer complaint trends, and progress against quality improvement priorities.
• Build cross-functional discipline around root cause and corrective action using structured problem-solving methods such as 8D, 5 Why, fishbone, PDCA, DMAIC, and mistake-proofing.
• Develop Quality team capability through standard work, training, career development, performance management, and clear expectations for ownership and urgency.
• Perform other duties as assigned.

Skills

Quality leadership

Manufacturing quality

Problem solving

Data-driven

Cross-functional collaboration

Quality systems

Education

Bachelor’s degree in Engineering

Tools

PFMEA

Control plans

APQP/PPAP

Capability studies

8D

5 Why

SPC

Corrective action management

Job description

PSG Cincinnati is seeking a Quality Manager to lead the site’s quality function across manufacturing, customer, and supplier quality, while owning the Quality Management System. You will drive a data-driven culture to prevent defects, improve reliability, and reduce waste in a fast-paced manufacturing environment.

The role requires a Bachelor’s in Engineering, 7+ years in quality with leadership, and hands-on experience with PFMEA, control plans, APQP/PPAP, and continuous improvement methods.