Quality Leader - Manufacturing, APQP & Customer-Centric

Nelson Global Products, Inc.; Indianapolis (IN); On-site; USD 110,000 - 160,000; Full time

Job summary

Nelson Global Products, Inc. is seeking a Quality Manager to lead plant quality performance and daily operations. You will drive containment, corrective actions, and systemic improvements to meet customer expectations and quality KPIs, working across shifts with cross-functional teams.

The role emphasizes APQP/PPAP leadership, supplier quality management, and IATF compliance, ensuring robust quality systems and data-driven decision making across the organization.

Qualifications

• Bachelor's degree in engineering, quality assurance, or a related field (or equivalent experience).
• 5-8 years of experience in manufacturing quality, including leadership responsibility.
• Strong knowledge of APQP, PPAP, QMS, 8D, and core quality documents (PFMEA, Control Plans).
• Experience working directly with OEM customers and overseeing quality issues.

Responsibilities

• Lead daily quality operations and ensure consistency across all shifts.
• Drive improvements for plant and customer quality performance (PPM, KPIs).
• Lead resolution of customer issues through timely and effective corrective actions (8D/A3).
• Drive systemic problem solving to prevent recurrence of issues.
• Ensure effective containment and decrease the need for sorting and rework.
• Establish and maintain process controls, including Control Plans, PFMEA, and work instructions.
• Ensure effective inspection, testing, and calibration systems are in place.
• Lead APQP and PPAP activities for new and existing programs.
• Drive supplier quality performance and ensure timely response to issues.
• Maintain audits for IATF compliance and quality systems/document control.
• Monitor and report quality metrics to support data-driven decisions.
• Provide guidance and development for team members regarding quality processes and expectations.
• Facilitate cross-functional communication and collaboration across shifts.
• Ensure adherence to QMS and IATF requirements; act as voice of the customer.

Skills

Leadership

Problem solving

Cross-functional

Customer communication

Data analysis

Prioritization

Coaching teams

Organizational skills

Education

Bachelor's degree in engineering or related field

Job description

Nelson Global Products, Inc. is seeking a Quality Manager to lead plant quality performance and daily operations. You will drive containment, corrective actions, and systemic improvements to meet customer expectations and quality KPIs, working across shifts with cross-functional teams.

The role emphasizes APQP/PPAP leadership, supplier quality management, and IATF compliance, ensuring robust quality systems and data-driven decision making across the organization.