Quality Engineer: Lead Root Cause & Process Control

Nelson Global Products Inc.; Indianapolis (IN); On-site; USD 70,000 - 100,000; Full time

Job summary

Nelson Global Products Inc. in Indianapolis, IN is seeking a Quality Engineer to support plant quality performance, KPIs, and customer expectations.

You will lead problem solving, drive corrective actions, and collaborate with operations, engineering, and customers to prevent defects through robust process controls. The role emphasizes APQP, PPAP, 8D, PFMEA, Control Plans, and IATF 16949 compliance, with opportunities to advance continuous improvement and contribute to new product launches and

Qualifications

• Experience in manufacturing, metal forming, fabrication, and welding is a plus.
• Bachelor’s degree in engineering or related field (or equivalent experience).
• 3–5 years of experience in manufacturing quality.
• Experience with APQP, PPAP, 8D, PFMEA, and Control Plans.
• Experience collaborating with customers and resolving quality issues.
• Experience in manufacturing processes such as metal forming, fabrication, or welding preferred.
• Certified Quality Engineer (CQE) or Six Sigma certification is a plus.
• Experience supporting IATF 16949 requirements and audits preferred.

Responsibilities

• Support plant and customer quality performance (PPM, KPIs) through daily quality activities.
• Lead investigation of internal and external quality issues and drive systemic corrective actions (8D/A3).
• Lead customer corrective actions, ensuring thorough root cause analysis, effective implementation, and sustainability of corrective actions; document lessons learned to prevent recurrence.
• Manage change control by reviewing, validating, and approving process and product changes, including customer notification where required.
• Support NPI and product transfers (LCC moves) by developing and implementing quality control plans in collaboration with manufacturing engineering.
• Support COPQ reduction activities through data analysis and improvement initiatives.
• Establish and maintain process controls, including Control Plans, PFMEA, and work instructions.
• Implement and validate inspection and testing methods to ensure process capability and product quality.
• Support customer requirements, including PPAP submissions, first articles, and ongoing approvals.
• Collaborate closely with customers to address issues and support continuous improvement initiatives.
• Support IATF requirements, including audits, documentation, and compliance activities.
• Analyze quality data and trends to identify risks and drive improvements.
• Collaborate with operations, engineering, and suppliers to resolve issues and improve processes.
• Support training and development of quality standards across the organization.
• Perform other duties as assigned.

Skills

Problem solving

Cross-functional collaboration

Data analysis

Communication

Organization

Education

Bachelor’s degree in engineering or related field

CQE or Six Sigma certification (plus)

Tools

Minitab

Microsoft Office

Excel

Job description

Nelson Global Products Inc. in Indianapolis, IN is seeking a Quality Engineer to support plant quality performance, KPIs, and customer expectations.

You will lead problem solving, drive corrective actions, and collaborate with operations, engineering, and customers to prevent defects through robust process controls. The role emphasizes APQP, PPAP, 8D, PFMEA, Control Plans, and IATF 16949 compliance, with opportunities to advance continuous improvement and contribute to new product launches and