Quality Leader: ISO 9001 & Continuous Improvement

Chemours; West Virginia; On-site; USD 65,000 - 90,000; Full time

Job summary

The Chemours Company in Parkersburg, West Virginia, seeks a Quality Specialist to lead quality initiatives and ensure ISO 9001 alignment across Operations, Technology and Supply Chain. This role focuses on resolving customer complaints, improving manufacturing performance, and driving continuous quality improvements.

The successful candidate will have a strong manufacturing and quality background, capable of influencing cross-functional teams, and delivering sustainable quality outcomes for

Qualifications

• Bachelor's degree in Chemistry, Engineering, Quality, or Materials Science.
• Minimum five years in a manufacturing, quality, process engineering, or technical environment.
• Demonstrated experience leading Root Cause Failure Analysis and corrective action investigations.
• Working knowledge of ISO 9001:2

Responsibilities

• Serve as a quality leader and subject matter expert, ensuring ISO 9001 compliance.
• Partner with Operations, Technology, and Supply Chain to align Voice of the Process with Voice of the Customer.
• Lead investigations into customer complaints, nonconforming products, deviations and quality incidents.
• Conduct root cause analyses and implement corrective and preventive actions.
• Prepare customer responses, including 8D reports and action documentation.
• Document Customer Quality Service Issues (CQSI) and maintain records in Salesforce and other systems.
• Support continuous improvement focused on product quality, yield, process capability, and preventing quality costs.
• Monitor quality performance using SAP, LIMS, IP.21, production logs and data sources.

Skills

Root Cause Analysis

Quality Management

Cross-functional Collaboration

Education

Bachelor's degree in Chemistry/Engineering/Quality/Materials Science

Tools

Salesforce

SAP

LIMS

IP.21

8D Reports

Job description

The Chemours Company in Parkersburg, West Virginia, seeks a Quality Specialist to lead quality initiatives and ensure ISO 9001 alignment across Operations, Technology and Supply Chain. This role focuses on resolving customer complaints, improving manufacturing performance, and driving continuous quality improvements.

The successful candidate will have a strong manufacturing and quality background, capable of influencing cross-functional teams, and delivering sustainable quality outcomes for