Quality Consultant

The Chemours Company; Parkersburg (WV); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

Benefits Package

401(k) Match

Employee Stock Purchase Program

Tuition Reimbursement

Commuter Benefits

Learning & Development

Diversity & Inclusion

Volunteer Day

Job summary

The Chemours Company in Parkersburg, West Virginia, is seeking a Quality Specialist to join the Operations and Quality teams. You will ensure alignment of customer expectations, manufacturing performance, and quality systems, leading investigations, RCA, and CAPA efforts.

You will liaise with Operations, Technology, Supply Chain, and Customers to drive continuous improvement and maintain high quality across processes and products.

Qualifications

• Minimum five years in manufacturing, quality, process engineering, or technical environment.
• Experience leading Root Cause Failure Analysis and corrective actions.
• Working knowledge of ISO 9001:2015 and quality systems.
• Strong analytical, organizational and communication skills.

Responsibilities

• Lead investigations into customer complaints and nonconforming products.
• Coordinate corrective and preventive actions and 8D reports.
• Ensure ISO 9001 compliance and quality system effectiveness.
• Manage CQSI records and quality communications in systems.
• Collaborate with Operations, Technology, and Supply Chain to align VOC and VOP.
• Plan internal quality audits and support supplier improvement programs.
• Develop training and quality communications for staff.

Skills

Root Cause Analysis

Quality Leadership

Cross-functional Collaboration

Problem Solving

Technical Documentation

Analytical Thinking

Communication Skills

Microsoft Office

Education

Bachelor's degree in Chemistry/Engineering/Quality

High School Diploma + 15+ years fluoropolymer experience

Tools

SAP

LIMS

IP.21

Salesforce

Job description

As we create a colorful, capable and cleaner world through chemistry, we invite you to join our team to harness the power of chemistry to shape markets, redefine industries and improve lives for billions of people around the world.

Creating Essential Chemistry That The World Needs

At Chemours, our people are redefining how the world thinks of chemistry by approaching everything we do with a commitment to delivering Trusted Chemistry that creates better lives and helps communities thrive. That begins with how we use our science, data, and unmatched technical expertise to develop market-leading products with the highest levels of performance, sustainability, and safety in the industry.

Powered by chemistry, our products are used in applications that make the products we rely on, processes, and new technologies possible. In key sectors such as clean energy, advanced electronics, high-performance computing and AI, climate friendly cooling, and high-quality paints and coatings for homes and industrial infrastructure---sustainable solutions and more modern living depend on Chemours chemistry.

The Chemours Company, headquartered in Wilmington, Delaware, is seeking a Quality Specialist to join our team in Parkersburg, West Virginia. This highly visible role is a key contributor within both the Operations and Quality organizations and reports directly to the Global Analytical Quality Manager.

As a Quality Specialist, you will play a critical role in ensuring that customer expectations, manufacturing performance, and quality system requirements are fully aligned. Serving as the primary liaison between Operations, Technology, Supply Chain, Customers, and Suppliers, you will lead efforts to resolve quality issues, investigate customer complaints, improve manufacturing performance, and drive continuous improvement initiatives.

The successful candidate will be a proactive problem solver who thrives in a manufacturing environment, possesses strong technical and analytical skills, and has the ability to influence cross-functional teams to achieve sustainable quality improvements. This position offers a unique opportunity to make a meaningful impact on product quality, customer satisfaction, operational excellence, and business performance.

The responsibilities of the position include, but are not limited to, the following:

• Serve as a quality leader and subject matter expert, ensuring compliance with ISO 9001 requirements and established quality management systems.
• Partner with Operations, Technology, and Supply Chain teams to ensure alignment between the Voice of the Process and the Voice of the Customer.
• Lead investigations into customer complaints, nonconforming products, process deviations, and quality-related incidents.
• Conduct root cause analyses using structured problem-solving methodologies and implement effective corrective and preventive actions.
• Prepare and manage customer responses, including 8D reports, corrective action documentation, and quality performance communications.
• Document Customer Quality Service Issues (CQSI) and maintain accurate records within Salesforce and other business systems.
• Support continuous improvement initiatives focused on product quality, manufacturing yield, process capability, and reduction of the cost of poor quality.
• Monitor plant quality performance through SAP, LIMS, IP.21, production logs, and other data sources to identify trends and drive improvements.
• Ensure appropriate disposition and management of non-standard and nonconforming materials.
• Evaluate supplier performance and participate in supplier qualification, development, and improvement activities.
• Lead and support Supplier Corrective Action Requests (SCARs) and supplier performance improvement programs.
• Plan, conduct, and support internal quality audits to verify compliance with ISO 9001 and site quality procedures.
• Develop and deliver training programs, procedures, work instructions, and quality communications for operations and technical personnel.
• Represent the site during customer and supplier visits and facilitate technical discussions related to quality performance and improvement opportunities.
• Collaborate with manufacturing, engineering, analytical, and commercial teams to implement sustainable solutions that improve customer satisfaction and business results.
• Champion a culture of quality, accountability, continuous improvement, and operational excellence throughout the organization.

The Following Is Required For This Role

• Bachelor's degree in Chemistry, Engineering, Quality, Materials Science, or a related technical discipline
• In lieu of a Bachelor's Degree, a High School Diploma/GSD with 15+ years of fluoropolymer manufacturing experience may be considered.
• Minimum of five (5) years of experience in a manufacturing, quality, process engineering, or technical environment.
• Demonstrated experience leading Root Cause Failure Analysis and corrective action investigations.
• Working knowledge of ISO 9001:2015 requirements and quality management system principles.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to effectively influence stakeholders and work across multiple functions and organizational levels.
• Proficiency with Microsoft Office applications and manufacturing information systems.

The Following Is Preferred For This Role

• Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), or similar quality certification.
• Green Belt certification or the ability to obtain certification within six months of hire.
• Experience with Six Sigma, Lean Manufacturing, or Operational Excellence methodologies.
• Knowledge of SAP, LIMS, IP.21, Salesforce, and statistical process control tools.
• Experience interacting directly with customers and suppliers in a manufacturing environment.
• Audit experience, including internal, supplier, or ISO quality system audits.
• Experience in chemical, polymer, fluoroproducts, or highly regulated manufacturing industries.

Benefits

• Competitive Compensation
• Comprehensive Benefits Packages
• 401(k) Match
• Employee Stock Purchase Program
• Tuition Reimbursement
• Commuter Benefits
• Learning and Development Opportunities
• Strong Inclusion and Diversity Initiatives
• Company-paid Volunteer Day

We’re a different kind of chemistry company because we see our people as our biggest assets. Instead of focusing just on what our employees do each day, we look at how they do it - by taking a different approach to talent development, employee engagement, and culture. Our goal is to empower employees to be their best selves, at Chemours and in life.

Learn more about Chemours and our culture by visiting Chemours.com/careers.

Chemours is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, religion, color, gender, disability, national or ethnic origin, ancestry, marital status, family status, sexual orientation, gender identity or expression, or veteran status. Jurisdictions may have additional grounds for non-discrimination, and we comply with all applicable laws.

Chemours is an E-Verify employer

Candidates must be able to perform all duties listed with or without accommodation

Immigration sponsorship (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status) is not currently available for this position

Don’t meet every single requirement? At Chemours we are dedicated to building a diverse, inclusive, and