Quality Intake & Compliance Specialist

Children-; Council Bluffs (IA); Sur place; USD 52 000 - 70 000; Plein temps

Résumé du poste

Children- seeks a Quality Assurance & Intake Specialist to ensure program compliance, quality assurance, and efficient intake for family-centered services. You will manage case intake, maintain accurate records, and collaborate with internal teams and external agencies.

The role emphasizes attention to state licensing standards, data accuracy, and training staff on intake procedures, with opportunities to influence continuous improvement and client service delivery.

Qualifications

• Associate degree required; bachelor’s degree preferred in a human services-related field.
• At least two years of experience in quality assurance, intake coordination, or human services administration.
• Experience with accreditation, licensing, or compliance in a human services environment is a plus.
• Experience with electronic health records (EHR) and case management databases.
• Must be highly detail-oriented and accurate in documentation and reporting.

Responsabilités

• Manage and process all referrals from HHS for FCS services, ensuring proper documentation and compliance.
• Assign referrals to the appropriate FCS Unit based on case requirements and alignment with HHS Units.
• Enter client information into multiple tracking systems, including CFI’s FCS database, PIMSY, and Jarvis.
• Ensure timely assignment of Family Preservation cases to designated Family Specialists.
• Maintain communication with HHS, internal supervisors, and program directors regarding case assignments and delays.

Connaissances

EHR experience

Data management

Communication

Staff training

Formation

Associate degree

Bachelor’s degree preferred

Outils

CFI FCS database

PIMSY EMR

Jarvis (HHS FCS database)

Description du poste

Children- seeks a Quality Assurance & Intake Specialist to ensure program compliance, quality assurance, and efficient intake for family-centered services. You will manage case intake, maintain accurate records, and collaborate with internal teams and external agencies.

The role emphasizes attention to state licensing standards, data accuracy, and training staff on intake procedures, with opportunities to influence continuous improvement and client service delivery.