Quality & Compliance Lead for Child Welfare Programs

Our Community Our Kids; Fort Worth (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Our Community Our Kids in Texas is seeking an Internal Quality & Compliance Specialist to provide comprehensive compliance oversight and quality assurance support to permanency programs. This role focuses on ensuring child safety, case quality, and regulatory compliance across departments.

The position conducts reviews, analyzes trends, and guides staff and leadership on standards. Extensive knowledge of IMPACT and CLASS systems, regulatory requirements, and agency expectations is required.

Qualifications

• Two or more years’ experience in child protective services or related field.
• Experience utilizing IMPACT; additional experience with CLASS preferred.
• Competence reviewing, interpreting, and summarizing case records, investigative reports, and compliance documentation.
• Proficiency with Microsoft Excel and other Microsoft Office applications.
• Experience managing multiple priorities and meeting time-sensitive deadlines.
• Strong verbal and written communication skills.
• Experience collaborating across departments and with external stakeholders preferred.

Responsibilities

• Serve as the primary compliance resource and subject matter expert for assigned permanency programs, providing guidance on agency policies, regulatory requirements, and quality standards.
• Monitor and support compliance through case reviews, record reviews, and program assessments to identify risks, trends, and opportunities for improvement.
• Assist program staff in ensuring the completion, accuracy, and timely upload of required placement paperwork and other compliance-related documentation.
• Conduct reviews of case documentation, records, and program activities to identify compliance risks and areas of improvement.
• Analyze trends, prepare reports, and communicate findings to leadership and program staff.
• Provide consultation, technical assistance, and guidance to assigned programs regarding compliance and child safety standards.
• Collaborate with internal departments to support quality improvement and ensure timely resolution of compliance concerns.
• Maintain accurate records, complete assigned projects, and response to time-sensitive requests.

Skills

Verbal communication

Written communication

Excel

Multitasking

Analytical skills

Collaboration

Education

Bachelor’s Degree

Tools

Microsoft Excel

Job description

Our Community Our Kids in Texas is seeking an Internal Quality & Compliance Specialist to provide comprehensive compliance oversight and quality assurance support to permanency programs. This role focuses on ensuring child safety, case quality, and regulatory compliance across departments.

The position conducts reviews, analyzes trends, and guides staff and leadership on standards. Extensive knowledge of IMPACT and CLASS systems, regulatory requirements, and agency expectations is required.