Quality Improvement Manager

Munro Footwear Group; Lewistown (MT); On-site; USD 43,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

Paid Leave & Holidays

Retirement Plan

Job summary

Montana Department of Public Health and Human Services (DPHHS) seeks a Quality Improvement Manager for the MMHNCC to lead quality resources, ensure regulatory compliance, and drive performance improvement across departments.

The role reports to senior management, oversees patient safety, data analytics, and provider education, with a focus on improving care quality and outcomes statewide.

Qualifications

• Bachelor’s degree in a healthcare related field (including nursing).
• Knowledge of quality improvement models and regulatory standards.
• Strong data analysis and reporting skills.

Responsibilities

• Lead Quality Resources and oversee the Quality Department.
• Serve as a resource to leadership on disease specific care, quality measures and regulatory issues.
• Drive process improvement initiatives and staff education.

Skills

HIPAA/confidentiality

Patient safety

Quality improvement

Change management

Healthcare trends

MS Office

Interpersonal skills

Education

BS in healthcare related field (nursing)

Tools

Microsoft Office Suite

Job description

Job Description - Quality Improvement Manager (26142254)

Position Title:

Quality Improvement Manager - ( 26142254 )

To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at www.statecareers.mt.gov .

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the HFD / MMHNCC .

Job Overview

Job Overview: This position serves as part of the senior management team with responsibility for compliance with healthcare standards, and quality assurance and performance improvement (QAPI) activities throughout Montana Mental Health Nursing Care Center (MMHNCC). The Quality Improvement Manager will assume responsibility for the functional areas within Quality Resources and oversee the Quality Department. The functional areas include serving day-to-day as a resource to leadership and staff for areas such as disease specific care, quality measures, national collaboratives, special projects and regulatory issues, and process improvement for MMHNCC along with education.

Why Join DPHHS

Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities w hether you are joining the workforce or have several years of experience.

Physical and Environmental Demands

This position is exposed to unconventional behaviors by residents with mental illness. The ability to engage and work with often volatile individuals and make critical decisions is required. May be exposed to blood borne pathogens. Walking, standing, and sitting for variable periods of time is required. May occasionally lift up to 50 pounds.

Knowledge, Skills and Abilities (Behaviors)

Required for the first day of work:

• HIPAA and confidentiality requirements
• Patient safety standards
• Quality and process improvement principles and tools
• Change management theories and principles
• Health care trends
• Resources required federal, state, and local laws applicable to health care environment
• Basic statistics, data collection, analytical tools, accurate report writing
• Use of computer software such as Microsoft Office Programs (Word, Excel, and Power Point)
• Utilize interpersonal skills to interact effectively with employees, leadership, physicians, board, and external audiences
• Possess the ability to turn data into information to support process improvement and change.
• Assists in facilitating compliance with regulatory, legal, and accreditation requirements

Supervision

The number of employees directly supervised is: Three direct reports with 15 (Kitchen Staff) other employees with oversite.

Minimum Qualifications (Education and Experience)

• Bachelor’s of Science in Healthcare related field, including nursing
• Two years of job related experience, preferred
• Demonstrated success in federal certification processes
• Other combinations of directly related education and experience may be considered on a case‑case basis.

Additional Information

This position is open until filled with frequent screening of applicants.

Applicant Pool Statement : If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Training Assignment : This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Salary

$38.05 - 38.05 Hourly Telework Eligibility : Not Telework Eligible Benefits Package Eligibility : Health Insurance, Paid Leave & Holidays, Retirement Plan

Number of Openings

1

Employee Status

Regular

Schedule

Full-Time

Job Type

Standard

Shift

Day Job

Travel

Yes, 5 % of the Time

Primary Location

Lewistown Agency : Department of Public Health & Human Services Union : 000 - None

Posting Date

Sep 9, 2026, 2:47:17 PM Closing Date (based on your computer's timezone) : Ongoing

State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.