Quality Improvement Specialist

Munro Footwear Group; Missoula (MT); On-site; USD 64,000 - 74,000; Full time

Benefits offered by this job

Health Insurance

Paid Leave & Holidays

Retirement Plan

Job summary

The Department of Public Health & Human Services in Missoula, MT seeks a Quality Improvement Specialist to perform on-site quality assurance for developmental disability services, including group homes and day programs. You will monitor health, safety, and quality of life and help ensure compliance with state policies.

You will analyze incident trends, conduct screenings for waiver opportunities, and collaborate with care teams to drive continuous improvement.

Qualifications

• Knowledge of developmental disabilities resources and services.
• Knowledge of group mediation and problem resolution.
• Ability to maintain effective working relationships by using tact and professionalism.
• Ability to communicate effectively both orally and in writing.

Responsibilities

• On-site visits to ensure health, safety, and quality of life for service recipients.
• Monitor trends in incident management reports to prevent future occurrences.
• Conduct screenings to select individuals for waiver service opportunities.

Skills

Knowledge of developmental disability

Group mediation and problem resolution

Effective communication

Professional relationships

Education

Bachelor’s degree in psychology, sociology, human services, special education

Job description

Job Description - Quality Improvement Specialist (26142224)

Position Title:

Quality Improvement Specialist - ( 26142224 )

To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at www.statecareers.mt.gov .

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Behavioral Health & Developmental Disability Division.

This position performs quality assurance activities for services provided to persons with developmental disabilities including visits to residential group homes, individual residences and day service locations. Other responsibilities include: on-site visits to ensure health, safety, and quality of life for service recipients; monitors trends in incident management reports to prevent future occurrences; conducts screenings to select individuals for waiver service opportunities.

Why Join DPHHS

Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities w hether you are joining the workforce or have several years of experience.

Qualifications for this Career Opportunity

Knowledge of developmental disabilities resources and services.

Knowledge of group mediation and problem resolution.

Ability to maintain effective working relationships by using tact and professionalism.

Ability to communicate effectively both orally and in writing.

Bachelor’s degree in psychology, sociology, human services, special education or other education degree.

Three years experience providing services to individuals with developmental disabilities.

Prefer education and experience with Applied Behavior Analysis.

Other combinations of related education and experience may be considered on a case-by-case basis.

DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply.

Additional Information

This position may be eligible for partial telework within the state of Montana. Specific conditions will be provided by the supervisor and must adhere to state policy.

This position is open until filled with frequent screening of applicants.

Applicant Pool Statement : If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Training Assignment : This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Salary: $

30.55 - 30.55 Hourly Telework Eligibility : Telework Eligible (Full-time telework is not available. Telework schedule must be supervisor approved.) Benefits Package Eligibility : Health Insurance, Paid Leave & Holidays, Retirement Plan

Number of Openings

1

Employee Status

Regular

Schedule

Full-Time

Job Type

Standard

Shift

Day

Travel

Yes, 15 % of the Time

Primary Location

Missoula Agency : Department of Public Health & Human Services Union : Montana Federation of Public Employees

Posting Date

Sep 2, 2026, 4:29:42 PM

Closing Date (based on your computer's timezone)

Sep 24, 2026, 5:59:00 AM

Required Application Materials : Cover Letter, Resume, References

Contact Name : Jamie Closson | Contact Email : [e-mail] | Contact Phone : [phone] Anyone who needs to request a reasonable accommodation in the application or hiring process should contact the HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.

State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.