Quality and Compliance Specialist

Munro Footwear Group; Boulder (MT); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Health Insurance

Paid Leave & Holidays

Retirement Plan

Job summary

Montana Department of Public Health and Human Services in Boulder, MT is seeking a Quality and Compliance Specialist to oversee Therap Services and ensure regulatory conformity across the facility.

You will develop training, monitor documentation quality, and prepare reports to support accreditation and continuous improvement. This role emphasizes data collection, analysis, and process optimization within a state agency setting.

Qualifications

• General knowledge of business and database management principles and practices.
• Knowledge of training techniques for adult learners.
• Review and auditing knowledge.
• Incident management knowledge.
• Quality assurance knowledge.
• Effective written and verbal communication skills.

Responsibilities

• Oversee Therap Services and its software suite, including online documentation and reporting.
• Develop and implement new Therap modules and staff training on documentation.
• Ensure compliance with regulatory requirements and survey readiness.
• Prepare management reports and track data trends for quality improvement.

Skills

DB management

Adult training

Auditing

Incident management

Quality assurance

Communication

Education

Bachelor's in Business

Therap Services Trainer (preferred)

Tools

Therap Services

Job description

Job Description - Quality and Compliance Specialist (26142121)

Position Title:

Quality and Compliance Specialist - ( 26142121 )

The Montana Department of Public Health and Human Services (DPHHS) has an exciting career opportunity within the Intensive Behavior Center in beautiful Boulder Montana.

Job Overview:

The Intensive behavior Center (IBC) is an intensive, short-term treatment facility for individuals who have intellectual/developmental disabilities and co-occurring mental illnesses. IBC provides an environment for building healthy, effective, and fulfilling lives so those receiving treatment can live successfully in the community after discharge.

The Quality and Compliance specialist participates as a member of the Quality management team. This position will oversee Therap Services (web-based record keeping system) and its software suite, which includes online documentation, reporting, and communication including modules (progress notes, incident reports, Medication Administration Records (MAR), utilization reports, etc.,). This position’s responsibilities include quality assurance of online documentation, researching, developing, and implementing new Therap modules, and presenting training to staff including documentation, database, and software training. This position will create, prepare and implement new processes to the team that meet requirements of regulatory requirements including reports, metrics, plan of correction and survey readiness. This position also assists the Compliance/Quality Assurance Manager with ensuring conformance to regulatory requirements, contractual obligations, and facility policy. Responsibilities include providing quality activities for the entire facility; monitoring, implementing, evaluating, and improving processes and programs that meet regulatory, accreditation, and standards of practice. This position will conduct internal reviews and audits to ensure that compliance procedures are up to date and followed. This position is intrigual to data collection, data input and data analysis. Tracking data in excel, therap and other programs is required. Management reports will be prepared for compliance operation and progress.

Why Join DPHHS:

Our mission at DPHHS is to serve Montanans in their communities to improve and protect the health, safety, and well-being, and to empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

Qualifications for this Career Opportunity:

• General knowledge of business and database management principles and practices.
• Knowledge of training techniques for adult learners.
• Review and auditing knowledge.
• Incident Management knowledge.
• Quality Assurance knowledge.
• Effective written and verbal communication skills.

Minimum Qualifications (Education and Experience):

• Bachelors Degree in Business and two years job related experience. Other directly related combinations of education/experience may be considered on a case-by-case basis.
• Preferred: Certified Therap Services Trainer or willing to become certified if requested by facility administrator.

Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.

Applicant Pool Statement : If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Training Assignment : This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Salary:

30.25 - 30.25 Hourly

Telework Eligibility: Not Telework Eligible

Benefits Package Eligibility:

• Health Insurance
• Paid Leave & Holidays
• Retirement Plan

Number of Openings

1

Employee Status

Regular Schedule : Full-Time

Job Type

Standard

Shift

Day Job

Travel

Yes, 5 % of the Time

Primary Location

Boulder

Agency : Department of Public Health & Human Services

Union : 000 - None

Posting Date

Aug 20, 2026, 6:39:31 PM

Closing Date (based on your computer's timezone)

Sep 4, 2026, 5:59:00 AM

Required Application Materials

Resume

Anyone who needs to request a reasonable accommodation in the application or hiring process should contact the HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.

State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.