Quality Improvement Leader - Operational Excellence & Lean

Scholastic; Jefferson City (MO); On-site; USD 85,000 - 120,000; Full time

Job summary

Scholastic in Missouri is seeking a Quality Improvement Manager to lead sustainable initiatives that improve process quality, reduce costs, and boost customer satisfaction. This role focuses on identifying improvement opportunities, developing strategies for operational excellence, and implementing best practices across divisions.

You will drive Lean Six Sigma/Kaizen projects, coordinate cross-functional teams, develop plans, train teams, and communicate findings to stakeholders.

Qualifications

• Strong analytical skills with ability to interpret data and generate actionable insights.
• Proven project management experience leading cross-functional teams.
• Excellent leadership and communication skills to work with senior management and stakeholders.
• Capability to coordinate across siloed divisions to align on optimal solutions.
• Detail-oriented mindset focused on accuracy and quality.

Responsibilities

• Lead continuous improvement projects to enhance operational efficiency and effectiveness.
• Identify, implement, and monitor process improvement strategies using Lean, Six Sigma, or Kaizen.
• Analyze current processes, identify inefficiencies, and recommend solutions to optimize workflows.
• Prepare detailed reports and presentations for stakeholders.
• Use data-driven insights to drive decision-making and strategic planning.
• Manage and oversee quality improvement projects from inception to completion.
• Coordinate cross-functional teams to align on solutions.

Skills

Analytical skills

Project management

Leadership & communication

Cross-functional collaboration

Attention to detail

Education

BS/BA in supply chain or related field

Tools

Lean Six Sigma tools

Job description

Scholastic in Missouri is seeking a Quality Improvement Manager to lead sustainable initiatives that improve process quality, reduce costs, and boost customer satisfaction. This role focuses on identifying improvement opportunities, developing strategies for operational excellence, and implementing best practices across divisions.

You will drive Lean Six Sigma/Kaizen projects, coordinate cross-functional teams, develop plans, train teams, and communicate findings to stakeholders.