Quality Improvement Care Navigator

AltaPointe Health; Mobile (AL); On-site; USD 52,000 - 76,000; Full time

Job summary

AltaPointe Health is seeking a QA/QI professional to support the design, implementation, and monitoring of quality improvement initiatives across the health center. You will work with clinical teams to develop dashboards, analyze performance, and ensure patient-centered care while maintaining confidentiality.

The role requires a Bachelor’s degree in a healthcare-related field and at least two years of related experience, with strong analytical skills and knowledge of health information systems.

Qualifications

• Bachelor’s degree in social services/behavioral health, nursing or equivalent healthcare degree with at least two years of related experience.
• Knowledge of Medicaid/Medicare, third-party payment systems, managed care principles, and value-based payor incentive programs.
• FQHC program compliance and operations knowledge including FT CAFT Act and Joint Commission standards.

Responsibilities

• Assist in the implementation, coordination, and enhancement of the QI/QA program to ensure high-quality, patient-centered care.
• Collaborate with clinical and administrative teams and payors to develop, monitor, and evaluate quality goals and reports.
• Recommend and implement quality improvement initiatives based on data analysis and performance metrics.
• Provide outreach and coordination of preventive and chronic care services for patients.
• Engage patients in follow-up or care management to close care gaps.
• Manage payer data and clinic rosters to support care gap closure.

Skills

Analytical thinking

Critical thinking

Communication skills

Planning

Time management

Detail oriented

Microsoft Office

Reporting tools

Education

Bachelor’s degree in social services/behavioral health, nursing or equivalent healthcare degree

Tools

Microsoft Office Suite

Reporting tools

Job description

AltaPointe Health is seeking a QA/QI professional to support the design, implementation, and monitoring of quality improvement initiatives across the health center. You will work with clinical teams to develop dashboards, analyze performance, and ensure patient-centered care while maintaining confidentiality.

The role requires a Bachelor’s degree in a healthcare-related field and at least two years of related experience, with strong analytical skills and knowledge of health information systems.