Quality Improvement & Assurance Specialist (Social Services)

Sevita; Idaho Falls (ID); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Full benefits package

401(k) with company match

Paid time off and holidays

Career development opportunities

Job summary

Mentor Community Services, part of the Sevita family, seeks a Quality Improvement Specialist in Idaho Falls, ID. This full-time role focuses on quality assurance, regional support, and process improvement initiatives within social services.

You will monitor outcomes, review incidents, and support licensing efforts while collaborating with a mission-driven team dedicated to helping individuals live well. A bachelor’s degree or equivalent experience is required, along with strong communication and

Qualifications

• Bachelor's degree or an equivalent combination of education and experience.
• Three years' experience in quality improvement or other related social services field is required.
• Current driver's license, car registration, and auto insurance.
• Strong attention to detail, organizational skills, and the ability to multi-task to meet deadlines.
• Excellent communication and customer service skills.
• A commitment to quality in everything you do.
• This position is critical to our success and exemplifies the wonderful mission driven work we do here every day.

Responsibilities

• Provide quality assurance/improvement technical assistance and subject matter expertise with local process improvement initiatives.
• Verify implementation of effective strategies for improvement designed to measure and improve outcome measures.
• Monitor quality improvement goals and track outcomes and measurements.
• Review incident data and prepare and analyze trended reports for management.
• Conduct incident report training and technical support in a region.
• Perform internal investigations of incidents and/or allegations.
• Conduct audits and support operations to prepare for licensing / certification reviews.

Job description

Mentor Community Services, part of the Sevita family, seeks a Quality Improvement Specialist in Idaho Falls, ID. This full-time role focuses on quality assurance, regional support, and process improvement initiatives within social services.

You will monitor outcomes, review incidents, and support licensing efforts while collaborating with a mission-driven team dedicated to helping individuals live well. A bachelor’s degree or equivalent experience is required, along with strong communication and