Quality Assurance Leader - Compliance & Quality Improvement

Sevita; Evansville (IN); On-site; USD 70,000 - 100,000; Full time

Job summary

Sevita is seeking a Quality Assurance Manager to lead compliance activities, oversee operations quality, and coordinate quality improvement initiatives across designated service sites.

The role emphasizes monitoring QA systems, preparing reports, and maintaining alignment with federal and state requirements. Strong communication and leadership will drive satisfaction and safety for individuals supported.

Qualifications

• Bachelor’s Degree in human services or related field and minimum of 2 years working directly with persons with developmental disabilities.
• Knowledge of QA systems, quality control and performance monitoring in residential services.
• Familiar with applicable federal, state and local laws and regulations.
• Excellent written and verbal communication skills.

Responsibilities

• Implements and monitors operational systems/processes to ensure compliance with policies and procedures and quality of service delivery.
• Conducts operation reviews, including Site Reviews and Record Reviews and other quality monitoring activities.
• Prepares detailed summary reports of QA findings related to operational reviews.
• Oversees regulatory reviews and ensures action plans are implemented.
• Leads quality improvement initiatives and prepares external accreditation documentation.
• Supervises entry level QA staff and coordinates investigations with deadlines.

Skills

Quality assurance systems

Quality control

Performance monitoring

Federal/state regulations

Written and verbal communication

Computer skills

Flexible hours

Education

Bachelor’s Degree in human services

Job description

Sevita is seeking a Quality Assurance Manager to lead compliance activities, oversee operations quality, and coordinate quality improvement initiatives across designated service sites.

The role emphasizes monitoring QA systems, preparing reports, and maintaining alignment with federal and state requirements. Strong communication and leadership will drive satisfaction and safety for individuals supported.