Quality Improvement Analyst

East Valley Community Health Center Inc.; Pomona (CA); On-site; USD 37,000 - 43,000; Full time

Job summary

East Valley Community Health Center is seeking a QI Analyst to support its CQI and QA program by providing analytic, reporting, and data interpretation for quality initiatives.

This role partners with QI leadership, care teams, and IT to build and validate data from EHRs, develop dashboards, and support HRSA, UDS, HEDIS, and PCMH reporting.

DOE: $27.00 - $31.88 per hour; competitive benefits including medical, dental, vision, and retirement; equal opportunity employer.

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• Minimum two years of data analysis and healthcare reporting.
• Experience extracting, analyzing, and validating data from EHR systems.
• Proficiency with SQL, Power BI, Tableau, or SSRS.
• Familiarity with HIPAA and healthcare data privacy.

Responsibilities

• Develop and maintain clinical quality dashboards and scorecards.
• Extract, organize, analyze, and validate data from EHR systems.
• Analyze data to identify trends, gaps, and improvement opportunities.
• Support HRSA, UDS, HEDIS, PCMH reporting with accurate data.
• Conduct data reconciliation and chart audits for accuracy.
• Identify discrepancies between EHR records and reporting.
• Collaborate with IT to troubleshoot reporting issues.
• Create recurring and ad hoc reports for leadership and committees.
• Document reporting methodologies and data sources.
• Provide accurate performance data to QA specialists and care teams.
• Assist with HRSA OSVs data preparation.
• Participate in Data Governance to improve data quality.

Skills

Excel

PivotTables

Formulas

Lookups

Data analysis

Education

Bachelor's degree in relevant field

Tools

SQL

Power BI

Tableau

SSRS

NextGen EHR

Job description

The Quality Improvement (QI) Analyst supports East Valley Community Health Center’s Continuous Quality Improvement (CQI) and Quality Assurance (QA) program by providing analytic, reporting, and data interpretation support for quality improvement initiatives. This role partners closely with QI leadership, QI Specialists, and care teams to build, analyze, and interpret data that informs improvement priorities, supports Patient-Centered Medical Home (PCMH) activities, and ensures compliance with HRSA and health plan quality requirements.

MAJOR POSITION RESPONSIBILITIES AND FUNCTIONS:

• Develop, maintain, and enhance clinical quality dashboards, reports, and performance scorecards.
• Extract, organize, analyze, and validate healthcare data from EHR systems and other reporting platforms.
• Analyze clinical, operational, and patient population data to identify trends, performance gaps, and opportunities for improvement.
• Support HRSA, UDS, HEDIS, PCMH, and health plan quality reporting through accurate data collection and validation.
• Conduct data reconciliation, chart audits, and quality measure logic reviews to ensure reporting accuracy and data integrity.
• Identify and investigate discrepancies between EHR documentation, clinical data, and quality reporting systems.
• Collaborate with IT and EHR Support teams to troubleshoot reporting issues, improve data quality, and optimize reporting processes.
• Develop recurring and ad hoc reports for QI leadership, clinical departments, and organizational committees.
• Maintain documentation of reporting methodologies, data sources, quality measure definitions, and validation procedures.
• Provide QI Specialists and clinical teams with accurate performance data to support quality improvement initiatives.
• Support preparation of data reports and analysis for Quality Committees, audits, and HRSA Operational Site Visits (OSVs).
• Participate in Data Governance initiatives to improve data accuracy, consistency, and reporting standards.
• Identify opportunities to automate reporting processes, improve data collection efficiency, and reduce manual reporting efforts.
• Perform other duties as assigned.

POSITION REQUIREMENTS AND QUALIFICATIONS:

• Bachelor's degree in Data Analytics, Health Informatics, Information Systems, Healthcare Administration, or a related field preferred; equivalent experience may be considered.
• Minimum two (2) years of experience in data analysis, healthcare reporting, business intelligence, or a related field.
• Experience extracting, analyzing, and validating data from multiple sources, including Electronic Health Record (EHR) systems.
• Strong Microsoft Excel skills, including PivotTables, formulas, lookups, and data analysis.
• Experience developing dashboards, reports, and performance metrics.
• Knowledge of SQL, Power BI, Tableau, SSRS, or similar data reporting tools preferred.
• Experience with NextGen EHR or similar healthcare systems preferred.
• Familiarity with population health platforms such as Azara, i2i, or Relevant is a plus.
• Knowledge of UDS, HEDIS, HRSA, PCMH, and healthcare quality reporting preferred.
• Experience in an FQHC, community health center, or healthcare organization preferred.
• Strong analytical, problem-solving, and data validation skills, with the ability to identify trends and reporting discrepancies.
• Knowledge of HIPAA, healthcare data privacy, and regulatory compliance.
• Excellent communication and organizational skills, with the ability to present complex data clearly.
• Ability to work independently, collaborate with IT and clinical departments, and meet reporting deadlines.

WORKING CONDITIONS/PHYSICAL/MENTAL ABILITIES AND PROCESSES:

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential position functions.
• Work requires long periods of sitting, reaching, speaking, hearing, seeing and ability to articulate clearly, use of hands to finger, reaching with hands and arms.
• Ability to work efficiently in a fast-paced office environment.
• Ability to work with personal computer for long periods of time.
• Travel to and from clinic or meeting sites within geographic service area.
• Manual and finger dexterity and eye-hand coordination for easy and skillful use of hands when working with and performing normal office duties and responsibilities.

DOE: $27.00 - $31.88

East Valley offers a competitive salary, and excellent benefits including medical, dental, vision, and defined contribution retirement plan. You will also enjoy a work-life balance with paid time off and paid holidays throughout the year.

EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities, and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.