Quality Engineering Intern: Warranty Analysis & Root Cause

Aptiv; Troy (MI); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Holiday Paid Time Off

Relocation assistance may be available

Discount programs with various...

Learning and development opportunities

Muti-discipline experience in an ...

Job summary

Aptiv PLC is seeking a Quality Engineering Intern to support warranty analysis and collaborate with Product Engineering, Manufacturing, and Finance teams in Troy, MI. You will help investigate root causes and develop corrective actions while maintaining warranty records and costs tracking.

The role emphasizes analytical skills, Microsoft Excel and PowerPoint proficiency, and a drive to reduce warranty costs as part of Aptiv's commitment to quality and safety in automotive systems.

Qualifications

• Pursuing a degree in Engineering.
• Maintain minimum 3.0 GPA.
• Proficient with Excel and PowerPoint.

Responsibilities

• Support warranty analysis processes with customers.
• Interface with Product Engineering and Manufacturing on root-cause investigations.
• Assist in warranty cost management and provisions.
• Maintain records of warranty claims and resolutions.
• Analyze warranty data to identify risks and trends.
• Collaborate with finance and customer service to track costs.

Skills

Root cause analysis

Warranty analysis

Excel

PowerPoint

Education

Pursuing Engineering degree

Minimum 3.0 GPA

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

Quality Engineering Intern

Aptiv's Connection Systems (CS) segment delivers a full range of advanced connection solutions to make vehicles safer, greener and more connected with innovations in high voltage, data connectivity, electrical centers, safety-critical connectors and much more.

Your Role

The Quality Engineering Intern will support the Quality Engineering team in developing, implementing and maintaining warranty analysis processes with all customers, striving for issues resolutions, interfacing with Product Engineering and Manufacturing teams on investigation of root causes and implementation of corrective actions. Ensure warranty costs management and communication with finance teams, pursuing costs reduction and accurate provisions. This position will be located in Troy, MI.

Key job responsibilities for this role include:

• Learn customers’ warranty procedures and monitor their portals for warranty claims.
• Review warranty claims per customers' requirements to identify problems.
• Participate in warranty returns and testing.
• Participate in root cause analysis using problem solving tools.
• Work with engineering teams to define and implement design and/or manufacturing changes to fix warranty issues.
• Maintain accurate records of warranty claims, investigations, and resolutions.
• Analyze warranty data and trends to identify risks and proactively address potential customer concerns and/or high warranty costs.
• Identify and communicate warranty claims and/or costs charged inappropriately to Aptiv.
• Collaborate with finance and customer service teams to track warranty costs, make future estimates, support claims reconciliation, and ensure accurate reporting of warranty-related expenditures.

Experience & Qualifications:

• Pursuing degree in Engineering
• Must maintain minimum 3.0 GPA
• Well versed on Microsoft suite software, specifically Excel and PowerPoint

Nice to have:

• Automotive industry market knowledge

Why join us?

• You can grow at Aptiv. Aptiv provides an inclusive work environment where all individuals can grow and develop, regardless of gender, ethnicity or beliefs.
• You can have an impact. Safety is a core Aptiv value; we want a safer world for us and our children, one with: Zero fatalities, Zero injuries, Zero accidents.
• You have support. We ensure you have the resources and support you need to take care of your family and your physical and mental health with a competitive health insurance package.

Your Benefits at Aptiv:

• Holiday Paid Time Off
• Relocation assistance may be available
• Discount programs with various manufacturers and retailers
• Muti-discipline experience in an Automotive product design and manufacturing major supplier
• Meaningful work that makes a difference in the world
• Learning and development opportunities
• Opportunities to give back to the community

Apply today, and together let’s change tomorrow!

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Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.