Warranty Analysis Engineer

Net2Source (N2S); Auburn Hills (MI); On-site; USD 70,000 - 90,000; Full time

Job summary

Net2Source (N2S) is seeking a Warranty Analysis and Resolution Engineer in Auburn Hills, MI. The role involves warranty failure analysis, root cause investigations, and corrective action support.

The ideal candidate should possess a Bachelor's degree in Mechanical Engineering and have 5-10 years of experience in automotive failure analysis or warranty analysis, as well as strong analytical skills.

This position offers an opportunity to enhance product reliability and customer satisfaction through collaboration with cross-functional teams.

Qualifications

• 5–10 years of experience in automotive warranty analysis or related fields.
• Strong understanding of automotive mechanical systems.
• Experience with teardown analysis and diagnostics.

Responsibilities

• Conduct detailed warranty part analysis and failure investigations.
• Perform root cause analysis using methodologies like 8D and Fishbone.
• Support corrective and preventive actions across teams.

Skills

Automotive systems expertise

Engineering principles knowledge

Analytical and problem-solving skills

Communication skills

Microsoft Office proficiency

Education

Bachelor’s degree in Mechanical Engineering or related field

Job description

Work Location: Auburn Hills, MI (On Site)

Job ID: CG-00344186

Role Overview

We are seeking a highly motivated and detail-oriented Warranty Analysis and Resolution Engineer with strong expertise in automotive systems and fundamental engineering principles. The role focuses on warranty failure analysis, root cause investigation, component disposition, and corrective action support across powertrain and vehicle subsystems. The ideal candidate will possess hands‑on engineering knowledge in areas such as powertrain, transmission, driveline, exhaust systems, HVAC, and related mechanical systems. The engineer will work closely with quality, manufacturing, service, suppliers, and product engineering teams to improve product reliability, reduce warranty costs, and enhance customer satisfaction.

Responsibilities

• Perform detailed warranty part analysis and failure investigations for returned field components.
• Conduct root cause analysis using engineering methodologies such as 8D, Fishbone, 5 Why, FMEA, and fault tree analysis.
• Analyze failed components related to HVAC system.
• Support disposition activities including teardown analysis, repairability assessment, scrap/rework recommendations, and containment actions.
• Collaborate with design engineering, supplier quality, manufacturing, and service teams to drive corrective and preventive actions.
• Interpret engineering drawings, GD&T, material specifications, tolerance stack‑ups, and validation reports.
• Utilize warranty databases and analytics tools to identify trends, recurring failures, and reliability concerns.
• Prepare technical reports, failure summaries, and engineering recommendations for leadership and cross‑functional teams.
• Support supplier discussions and technical reviews for quality improvement initiatives.
• Participate in continuous improvement programs focused on warranty reduction and product reliability enhancement.
• Ensure compliance with automotive quality standards and processes including APQP, PPAP, DFMEA, and PFMEA.

Mandatory Skills

• Bachelor’s degree in Mechanical Engineering, Automotive Engineering, or related engineering discipline.
• 5–10 years of experience in automotive warranty analysis, product engineering, quality engineering, or failure analysis.
• Strong understanding of automotive mechanical systems and fundamental engineering concepts.
• Experience with teardown analysis and component diagnostics.
• Knowledge of automotive manufacturing processes, materials, and reliability engineering.
• Ability to read and interpret CAD drawings, engineering specifications, and test reports.
• Strong analytical and problem‑solving capabilities.
• Excellent communication and technical documentation skills.
• Proficiency in Microsoft Office tools and engineering data analysis platforms.

Optional Skills

• Experience working with OEMs or Tier‑1 automotive suppliers.
• Familiarity with vehicle diagnostics and field data analysis.
• Exposure to warranty systems and quality management tools.
• Knowledge of Six Sigma, Lean Manufacturing, or statistical analysis methods.
• Understanding of hybrid/electric powertrain systems is an added advantage.