Quality Engineering Communication and Media Intern - Spring 2027

Lenovo; North Carolina; On-site; USD 25,000 - 39,000; Part time

Job summary

Lenovo in the US is seeking a student to join the Customer Quality Engineering content team, turning complex technical information into engaging content for colleagues and customers.

You will work with engineers on real hardware, create videos and visuals, and help shape content strategy while collaborating with a global team. Strong communication and tech interest are essential.

Qualifications

• Currently pursuing a BA or BS degree and entering sophomore year or higher.
• Proficiency with Adobe Creative Suite and/or other content creation tools.
• Proficiency with Microsoft PowerPoint and Excel.
• Strong written and verbal communication skills.
• Strong organizational skills with the ability to manage multiple assignments and deadlines.
• Self-motivated with the ability to take ownership of assigned projects.

Responsibilities

• Technical Content Creation: Develop quality-related videos, visual materials, presentations, promotional content, and technical updates for Lenovo employees and customers.
• Video Media Production: Support the planning, recording, editing, and production of instructional and promotional video content.
• Technical Communication: Partner with Customer Quality engineers to translate complex technical information into clear, engaging, and easy-to-understand content.
• Emerging Technology Content: Gain hands-on exposure to new and unreleased Lenovo hardware while developing content around technology, products, and quality-related topics.
• Content Strategy: Help develop a sustainable content creation strategy, including repeatable processes, templates, standards, and best practices.
• Global Collaboration: Work with team members and stakeholders across Lenovo’s global organization to gather information, coordinate projects, and support communication initiatives.

Skills

Strong communication

Self-motivation

Organization

Time management

Education

BA/BS degree pursuing, sophomore or higher

Tools

Adobe Creative Suite

PowerPoint

Excel

Job description

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Role Overview

In this role, you will join Lenovo’s Customer Quality Engineering team and help transform complex technical information into engaging, easy-to-understand content for Lenovo employees and customers. You will work alongside engineers who solve challenging customer quality issues and work with new and unreleased hardware, giving you hands-on exposure to some of Lenovo’s latest technologies. This role is ideal for a creative, technology-focused student interested in combining content creation, visual communication, and emerging technology while collaborating with a global team.

What You’ll Do

• Technical Content Creation: Develop quality-related videos, visual materials, presentations, promotional content, and technical updates for Lenovo employees and customers.
• Video Media Production: Support the planning, recording, editing, and production of instructional and promotional video content.
• Technical Communication: Partner with Customer Quality engineers to translate complex technical information into clear, engaging, and easy-to-understand content.
• Emerging Technology Content: Gain hands-on exposure to new and unreleased Lenovo hardware while developing content around technology, products, and quality-related topics.
• Content Strategy: Help develop a sustainable content creation strategy, including repeatable processes, templates, standards, and best practices.
• Global Collaboration: Work with team members and stakeholders across Lenovo’s global organization to gather information, coordinate projects, and support communication initiatives.
• Creative Improvement: Explore new tools, formats, and approaches that improve the quality, consistency, and effectiveness of technical content.

What You’ll Learn

• How Customer Quality Engineering teams identify, solve, and communicate complex product and technical issues.
• How to translate engineering concepts and technical information into effective content for different audiences.
• How video, digital media, and visual communication are used within a global technology organization.
• How to create professional technical and promotional content using Adobe Creative Suite and other content creation tools.
• How emerging and unreleased technologies are evaluated and supported from a customer quality perspective.
• How to collaborate with engineers, business professionals, and global stakeholders on cross‑functional projects.
• How to develop scalable content strategies and processes that support long‑term communication needs.

Basic Requirements

• Currently pursuing a BA or BS degree and entering sophomore year or higher.
• Proficiency with Adobe Creative Suite and/or other content creation tools.
• Proficiency with Microsoft PowerPoint and Excel.
• Strong written and verbal communication skills.
• Strong organizational skills with the ability to manage multiple assignments and deadlines.
• Self‑motivated with the ability to take ownership of assigned projects.

Preferred Skills Abilities

• Strong interest in technology, engineering, hardware, and emerging technologies.
• Experience creating or editing videos, graphics, presentations, digital media, or other professional content.
• Ability to communicate technical concepts in a clear and engaging way for technical and non‑technical audiences.
• Creative mindset with an interest in visual storytelling and technical communication.
• Ability to collaborate effectively with technical and non‑technical stakeholders.
• Curiosity and willingness to learn about new technologies, products, and engineering concepts.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.