Quality Engineer: Systems & Warranty Excellence

Freudenberg; Indiana; On-site; USD 90,000 - 120,000; Full time

Job summary

Freudenberg in the United States (Indiana) is seeking a Quality & HSE leader to develop and improve systems, manage warranties, and drive KPIs. You will coordinate with Sales, Engineering, and Operations to analyze contracts, perform root-cause analyses, and lead audits across sites.

The role emphasizes cross-functional collaboration, training, and participation in corporate quality and HSE initiatives to uphold global standards.

Qualifications

• Bachelor’s degree in a relevant field; advanced degree preferred or compensating experience.
• Industry experience and professional certifications related to Quality, HSE, audits, and contracts.
• Professional-level English language skills preferred.

Responsibilities

• Develop and improve Systems and Processes: Improve and maintain the Quality & HSE Management System and processes, ensuring alignment with global standards and customer needs.
• Elevate Site Warranty Operations: Collaborate with Sales, Engineering & Operations on warranty analysis and contracts.
• Manage Key Performance Indicators: Outline, monitor, and improve KPIs with action plans.
• Define Improvement Actions: Identify and enhance Quality performance with site team and corporate projects.
• Resolve Customer Claims: Lead root-cause analyses and corrective actions to resolve complaints.
• Analyze Customer Contracts: Work with Sales on contract analysis and risk reduction.
• Champion Audits: Facilitate internal, external, and customer audits with cross-site cooperation.
• Engage in Corporate Quality and HSE Initiatives: Participate in meetings and develop process standards.
• Deliver Comprehensive Quality & HSE Training: Ensure training across the site to uphold standards.

Skills

Quality management

HSE management

Audit coordination

Contract analysis

English language

Education

Bachelor’s degree in relevant field

Advanced degree preferred

Job description

Freudenberg in the United States (Indiana) is seeking a Quality & HSE leader to develop and improve systems, manage warranties, and drive KPIs. You will coordinate with Sales, Engineering, and Operations to analyze contracts, perform root-cause analyses, and lead audits across sites.

The role emphasizes cross-functional collaboration, training, and participation in corporate quality and HSE initiatives to uphold global standards.