Quality Engineer: Lead Customer Quality & Improvement

Freudenberg Group; Bristol (CO); On-site; USD 75,000 - 110,000; Full time

Job summary

Freudenberg Group is seeking a quality engineer to act as the primary quality contact for customers and to lead audits, investigations, and continuous improvement projects. The role requires coordinating PPAP submissions, calibration activities, and measurement systems while ensuring ISO and customer requirements are met.

Ideal candidates bring 2+ years in quality or manufacturing environments, plus a Bachelor's in Mechanical or Chemical Engineering, and strong communication across customers,

Qualifications

• Bachelor's degree in Mechanical Engineering, Chemical Engineering, or a related engineering discipline.
• 2+ years of experience in quality, manufacturing, process engineering, production, inspection, or a related technical environment.
• Working knowledge of quality tools and methodologies such as root cause analysis, corrective actions, SPC, audits, process improvement, or continuous improvement.

Responsibilities

• Serve as the primary quality contact for customers, helping investigate concerns, resolve issues, and drive customer satisfaction.
• Lead quality initiatives including audits, inspections, complaint investigations, corrective actions, and continuous improvement projects.
• Maintain and improve quality management systems, procedures, and documentation to ensure compliance with ISO and customer requirements.
• Analyze quality data and manufacturing trends to identify opportunities for process improvement, defect reduction, and cost savings.
• Coordinate PPAP submissions, quality documentation, and customer-required reports to support new and existing business.
• Manage measurement systems and calibration activities while supporting the effective use of inspection and testing equipment.
• Train and collaborate with cross-functional teams to strengthen quality practices, improve product performance, and achieve operational excellence.

Skills

Quality leadership

Root cause analysis

Statistical thinking

Customer communication

Cross-functional collaboration

Education

Bachelor's degree in Mechanical or Chemical Engineering

Tools

SPC

Audits

Corrective actions

Process improvement

Job description

Freudenberg Group is seeking a quality engineer to act as the primary quality contact for customers and to lead audits, investigations, and continuous improvement projects. The role requires coordinating PPAP submissions, calibration activities, and measurement systems while ensuring ISO and customer requirements are met.

Ideal candidates bring 2+ years in quality or manufacturing environments, plus a Bachelor's in Mechanical or Chemical Engineering, and strong communication across customers,