Quality Engineer - Data-Driven Process Excellence

Otis Elevator Co.; Florence (SC); On-site; USD 55,000 - 75,000; Full time

Job summary

Otis Worldwide is seeking an Associate Quality Engineer in Florence, SC to drive product and process excellence across operations. You will investigate field failures, identify root causes, and implement preventive solutions while assessing manufacturing and specification processes for quality gaps.

You will lead data-driven analysis, contribute to monthly Quality reviews, and collaborate with cross-functional teams to prevent recurrence of failures and improve customer satisfaction.

Qualifications

• Minimum of 2 years in quality assurance in a manufacturing environment.
• Some Continuous Improvement principles and application knowledge.
• Ability to analyze data and communicate findings.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office, Outlook, and Minitab.

Responsibilities

• Assess and evaluate all manufacturing processes for gaps and potential defects.
• Assess upstream specification processes for gaps and potential defects.
• Document investigation results and summarize technical details.
• Deliver detailed summaries and presentations in monthly Quality reviews.
• Provide summaries to other functions to initiate problem-solving projects.
• Contribute to quality and organization mission by completing related tasks.
• Interact with Field support to understand failures and aid in preventive actions.

Skills

Critical Learning

Critical Reasoning

Responsiveness

Problem Solving

Data Comprehension

Data Analysis

Problem Identification

Collaboration

Education

Some College

Bachelor’s degree in quality/engineering or related

Lean/6 Sigma certification

Tools

Microsoft Office

Outlook

Minitab

Job description

Otis Worldwide is seeking an Associate Quality Engineer in Florence, SC to drive product and process excellence across operations. You will investigate field failures, identify root causes, and implement preventive solutions while assessing manufacturing and specification processes for quality gaps.

You will lead data-driven analysis, contribute to monthly Quality reviews, and collaborate with cross-functional teams to prevent recurrence of failures and improve customer satisfaction.