Quality Engineer - Ops Focus, Data-Driven Improvement

Jobylon AB; Elkhart (IN); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

Employee Assistance Program (EAP)

Disability insurance (STD/LTD)

401(k) with company match

Paid time off

Holidays and floating holidays

Maternity/paternity leave

Tuition assistance

Membership reimbursement

Employee discounts

Impactful work

Job summary

Dometic is seeking a Quality Engineer to join the Operations team at the Elkhart, IN facility. You will partner with Operations, Engineering, Supply Chain, and Customer Service to identify quality risks, implement corrective actions, and ensure compliance with quality standards and customer requirements.

The role emphasizes hands-on problem solving in a fast-paced manufacturing setting, with data-driven decisions to improve processes and eliminate recurring quality issues.

Qualifications

• Bachelor's degree in Engineering, Industrial Technology, Quality, Manufacturing, or related technical discipline.
• 3–5 years of experience in manufacturing quality.
• Experience with root cause analysis and corrective action systems.
• Strong analytical and problem-solving capabilities.
• Proficiency in Microsoft Excel and quality reporting tools.
• ASQ Certified Quality Engineer (CQE) preferred.
• Experience with PPAP, APQP, and product launch processes preferred.
• Working knowledge of ISO 9001 quality systems preferred.

Responsibilities

• Provide day-to-day quality support for manufacturing operations with primary focus on investigation of quality concerns and timely resolution.
• Investigate customer complaints and warranty-related concerns and lead containment activities and corrective actions.
• Coordinate customer quality issues and communication as required.
• Support OEM field issue investigations and quality reporting activities.
• Drive root cause analysis using structured methodologies including 8D, 5 Why, Fishbone, and corrective action disciplines.
• Maintain and report monthly performance metrics and analyze data to identify trends and opportunities.
• Participate in new product launches by supporting APQP, PFMEA, and Control Plan development.
• Review and approve quality documentation, inspection standards, and work instructions.
• Support engineering changes, product introductions, and part verification activities and provide technical QA support.
• Conduct product evaluations, failure analysis, and disposition activities.
• Perform internal audits, process audits, and product audits to verify quality system compliance.
• Participate in cross-functional teams to support operational and business objectives.
• Provide backup support for key segment quality functions.

Skills

Root cause analysis

Analytical thinking

Quality reporting

Microsoft Excel

Education

Bachelor's degree in Engineering/Industrial Technology/Quality

ASQ CQE certification preferred

Tools

Microsoft Excel

Job description

Dometic is seeking a Quality Engineer to join the Operations team at the Elkhart, IN facility. You will partner with Operations, Engineering, Supply Chain, and Customer Service to identify quality risks, implement corrective actions, and ensure compliance with quality standards and customer requirements.

The role emphasizes hands-on problem solving in a fast-paced manufacturing setting, with data-driven decisions to improve processes and eliminate recurring quality issues.