Quality Engineer - Critical Power & Customer Lead

ABB Inc.; Iowa; Remote; USD 83,000 - 133,000; Full time

Benefits offered by this job

Health insurance

401k with company contributions

Paid holidays

Job summary

ABB is seeking a Quality Engineer to lead customer engagement on ABB Critical Power projects and serve as the design authority for mid-to-high complexity engineering work. You will coordinate with service, engineering, factory, and product management to resolve quality issues while ensuring compliance with safety and contractual requirements.

The role includes close collaboration with cross-functional teams, managing multiple projects, and traveling up to 40%.

Qualifications

• Bachelor's degree in Electrical Engineering or related field with 7+ years' experience in electrical distribution or power systems; Master's with 5+ years.
• Strong interpersonal and communication skills; fluent in English.
• Proficiency in MS Office, MS Teams, and ability to leverage AI tools in job functions.
• Ability to manage multiple projects and work independently with minimal supervision.
• Ability to establish and nurture partnership relationships with ABB Product management, engineering, and service.
• Candidates must already have work authorization to work in the US.

Responsibilities

• Serve as ABB's primary customer contact for quality and technical issues, leading communications, onsite support, action plans, and resolution timelines.
• Act as the technical and design authority for engineering deliverables on moderate- to high-complexity projects.
• Review and approve designs, perform verification and peer reviews, and ensure compliance with safety, quality, contractual, and as-built documentation requirements.
• Identify and resolve technical challenges while communicating product gaps, customer needs, and market trends to commercial and product management teams.
• Collaborate cross-functionally with engineering, manufacturing, testing, commissioning, service, supply chain, sales, and product management to ensure successful project execution.
• Manage multiple concurrent projects, including work plans, cost estimates, RFQs, supplier evaluations, project meetings, contract variations, and timely delivery of engineering outputs.

Skills

Interpersonal skills

English fluency

MS Office

MS Teams

AI tools usage

Project management

Leadership

Communication

Stakeholder management

Education

Bachelor's in Electrical Engineering

Master's in Electrical Engineering

Job description

ABB is seeking a Quality Engineer to lead customer engagement on ABB Critical Power projects and serve as the design authority for mid-to-high complexity engineering work. You will coordinate with service, engineering, factory, and product management to resolve quality issues while ensuring compliance with safety and contractual requirements.

The role includes close collaboration with cross-functional teams, managing multiple projects, and traveling up to 40%.