Quality Engineer

National Seating Company, LLC; Vonore (TN); On-site; USD 80,000 - 110,000; Full time

Job summary

Commercial Vehicle Group, Inc (CVG) in the United States is seeking a Quality Engineer to ensure products, processes, and systems meet customer and internal quality requirements. This role supports APQP activities, customer quality performance, problem solving, continuous improvement, and compliance with IATF 16949 standards.

The position requires leading quality planning (APQP, PPAP, FMEA), monitoring processes, and coordinating containment, corrective, and preventive actions.

Qualifications

• 2-year or associate’s degree in Engineering/Engineering Technology with at least five years in a manufacturing quality role.
• Knowledge of AIAG Core Tools (APQP, PPAP, FMEA, SPC, MSA).
• Experience with customer portals and OEM quality requirements.
• Strong analytical, communication, and problem-solving skills.
• Proficiency with Microsoft Office and quality analysis tools; SharePoint a plus.
• Background in IATF 16949, ISO 9001, and ISO 14001.

Responsibilities

• Lead quality planning activities including APQP, PPAP, FMEA, Control Plans, and MSA.
• Monitor manufacturing processes for compliance with quality standards and customer requirements.
• Investigate customer complaints using structured problem-solving methods (8D, 5 Why, Ishikawa).
• Coordinate containment, corrective actions, and preventive actions for quality issues.
• Conduct internal process audits and support external audits and certifications.
• Analyze quality data, SPC trends, scrap, rework, and warranty metrics to identify improvements.
• Review engineering changes and assess quality impact on products and processes.
• Collaborate with manufacturing, engineering, and customers to resolve quality concerns.

Skills

Analytical thinking

Problem solving

Communication

Documentation

Education

Associate degree in Engineering/Engineering Technology

Bachelor's degree in Engineering/Engineering Technology

Tools

APQP

PPAP

FMEA

MSA

SPC

IATF 16949

ISO 9001

Job description

Position Summary

The Quality Engineer is responsible for ensuring that products, processes, and systems meet customer and internal quality requirements. This role supports APQP activities, customer quality performance, problem solving, continuous improvement, and compliance with IATF 16949 standards.

Key Responsibilities

• Lead quality planning activities including APQP, PPAP, FMEA, Control Plans, and MSA.
• Monitor manufacturing processes to ensure compliance with quality standards and customer requirements.
• Investigate customer complaints using structured problem-solving methods such as 8D, 5 Why, and Ishikawa analysis.
• Coordinate containment, corrective actions, and preventive actions for quality issues.
• Conduct internal process audits and support external customer and certification audits.
• Analyze quality data, SPC trends, scrap, rework, and warranty metrics to identify improvement opportunities.
• Review engineering changes and assess quality impact on products and processes.
• Work closely with manufacturing, engineering, and customers to resolve quality concerns.
• Maintain compliance with IATF 16949, ISO 9001, and customer-specific requirements.
• Manage customer communication within customer specific portals and systems.

Required Qualifications

• 2-year or associate’s degree from an accredited college with a major in Engineering/Engineering Technology or similar field, along with at least five (5) years of related experience in a manufacturing environment Quality, Manufacturing, or related field.
• Knowledge of AIAG Core Tools (APQP, PPAP, FMEA, SPC, MSA).
• Experience with customer portals and OEM quality requirements.
• Strong analytical, communication, and problem-solving skills.
• Proficiency with Microsoft Office and quality analysis tools (experience with SharePoint a plus).
• Background in IATF 16949, ISO 9001, and ISO 14001.
• Action-oriented individual with a result-driven mindset.

Preferred Qualifications

• 4-year or bachelor’s degree from an accredited college with a major in Engineering/Engineering Technology or a similar field, along with at least three (3) years of related experience in a manufacturing environment.
• 5+ years of manufacturing quality experience.
• Experience with launch activities and customer quality management.
• Knowledge of Lean Manufacturing and Six Sigma methodologies.

Key Performance Indicators (KPIs)

• Customer PPM performance
• Internal scrap and rework rates
• Corrective action closure effectiveness
• Supplier quality performance
• Audit findings and compliance metrics

CVG IS AN EQUAL OPPORTUNITY EMPLOYER

Commercial Vehicle Group, Inc (CVG) is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, or protected veteran status.

Visa Sponsorship

At this time, we are not providing sponsorship for this role. Applicants must be authorized to work in the country of the job posting location on a full-time basis.

No Unauthorized Referrals from Recruiters & Vendors

Please note that Commercial Vehicle Group, Inc (CVG) and any of its affiliated companies does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to CVG will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before any resume or offer is received.

Commercial Vehicle Group (CVG) is a global supplier with diverse design, engineering, and manufacturing capabilities, partnering with customers across multiple industries to meet the needs of an increasingly automated and more environmentally conscious world.