Corporate Quality Engineer

MWC de México, S. de R.L. de C.V.; Concord (NH); On-site; USD 90,000 - 125,000; Full time

Job summary

Commercial Vehicle Group, Inc (CVG) is seeking a Corporate Quality Engineer to drive product and process quality across our manufacturing facilities. You will lead root-cause investigations, mentor junior engineers, and ensure compliance with IATF 16949, ISO 9001, and ISO 14001 while supporting new product launches and supplier quality concerns.

You will serve as a technical resource for customer-facing quality issues, manage audits, and develop corrective action plans.

Qualifications

• Bachelor's degree in Engineering (Mechanical/Industrial/Manufacturing) and 5–7 years of quality engineering in a manufacturing environment.
• Experience with IATF 16949 / ISO 9001 QMS and APQP/PPAP processes.
• Strong analytical and communication skills; bilingual English/Spanish a plus.

Responsibilities

• Lead root cause investigations and 8D, 5-Why, and fishbone analyses for internal nonconformances and customer issues.
• Maintain and improve QMS per IATF 16949, ISO 9001, ISO 14001; support audits and corrective actions.
• Represent Quality on cross-functional NPI teams and ensure PPAP deliverables meet timelines.
• Mentor junior quality engineers and technicians; train staff on quality tools and procedures.
• Collaborate with Production, Engineering, and Supply Chain to reduce COPQ and defects.

Skills

FMEA

SPC

Root cause analysis

APQP/PPAP

GD&T

Education

Bachelor's degree in Engineering

Tools

CMM

Gage R&R

Minitab

Job description

Position Summary

The Corporate Quality Engineer is responsible for ensuring product and process quality across our manufacturing facilities by leading root cause investigations, driving continuous improvement, and maintaining compliance with customer, regulatory, and internal quality standards. This role serves as a key technical resource for new product launches, supplier quality issues, and customer-facing quality concerns, and provides mentorship to junior quality engineers and technicians within the department.

Key Responsibilities

Support company needs outside of quality. Supplier topics that need support. OpEx / CI standardization. All customer related opportunities, Quality/Delivery Quality Systems & Compliance Maintain and continuously improve the plant Quality Management System (QMS) in accordance with IATF 16949, ISO 9001, ISO 14001 and applicable customer-specific requirements. Lead and support internal, customer, and third-party quality audits; develop and track corrective action plans to closure. Own and maintain control plans, PFMEAs, and process flow diagrams for assigned product lines, ensuring documentation remains current and audit-ready. Ensure calibration, gauge R&R, and measurement system analysis (MSA) programs meet required standards.

Problem Solving & Continuous Improvement

Lead structured root cause analysis and corrective action activities (8D, 5-Why, fishbone) for internal nonconformances and customer complaints. Drive containment, disposition, and resolution of nonconforming material in coordination with Production, Engineering, and Supply Chain. Champion continuous improvement initiatives using Lean and Six Sigma methodologies to reduce scrap, rework, and cost of poor quality (COPQ). Analyze quality data and trends (SPC, defect rates, warranty/field data) to proactively identify and address risk areas.

New Product Launch & APQP

Represent Quality on cross-functional new product introduction (NPI) teams, ensuring APQP deliverables and PPAP submissions meet customer timing and requirements. Develop inspection plans, control plans, and work instructions for new and revised products prior to launch. Partner with Design and Manufacturing Engineering to resolve design-for-manufacturability and quality risks early in the product lifecycle.

Customer & Supplier Quality

Serve as primary quality point of contact for assigned customer accounts, managing complaint response, scorecards, and corrective action communication. Support supplier quality activities including incoming inspection issues, supplier corrective action requests (SCARs), and supplier development as needed. Prepare and present quality performance data to customers and leadership, including PPM, scorecards, and improvement plan status.

Leadership & Collaboration

Provide technical guidance and mentorship to quality engineers, quality technicians, and inspectors. Train production and quality personnel on quality tools, standards, and procedures. Collaborate cross-functionally with Operations, Engineering, Materials, and EHS to support overall plant performance goals.

Qualifications

Education & Experience Bachelor's degree in Engineering (Mechanical, Industrial, Manufacturing) or related technical field required; equivalent combination of education and experience considered. Minimum 5–7 years of quality engineering experience in a manufacturing environment, preferably automotive, heavy truck, or commercial vehicle. Demonstrated experience with IATF 16949 / ISO 9001 quality management systems. Proven track record leading APQP/PPAP activities and customer-facing quality programs. Knowledge, Skills & Abilities Strong working knowledge of core quality tools: FMEA, control plans, SPC, MSA/Gauge R&R, 8D problem solving. Six Sigma Green Belt or Black Belt certification preferred; Lean manufacturing experience strongly preferred. Proficient in reading engineering drawings, GD&T, and using inspection equipment (CMM, calipers, gauges). Strong analytical and statistical skills with the ability to interpret data and translate findings into action. Excellent verbal and written communication skills, with the ability to present quality data clearly to customers and leadership. Proficiency in Microsoft Office (Excel, PowerPoint) and quality/ERP systems. Ability to lead cross-functional teams. Bilingual English/Spanish a plus, given cross-border manufacturing operations.

Work Environment & Physical Demands

Primarily based in a manufacturing plant environment with regular exposure to a production floor setting; use of standard PPE required in designated areas. Ability to stand, walk, bend, and move throughout the production floor for extended periods. Occasional travel to customer or supplier sites as required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Visa Sponsorship

At this time, we are not providing sponsorship for this role. Applicants must be authorized to work in the country of the job posting location on a full-time basis.

CVG IS AN EQUAL OPPORTUNITY EMPLOYER

Commercial Vehicle Group, Inc (CVG) is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, or protected veteran status.

Commercial Vehicle Group (CVG) is a global supplier with diverse design, engineering, and manufacturing capabilities, partnering with customers across multiple industries to meet the needs of an increasingly automated and more environmentally conscious world.