Quality Engineer

Commercial Vehicle Group, Inc.; Vonore (TN); On-site; USD 85,000 - 120,000; Full time

Job summary

Commercial Vehicle Group, Inc. in the United States seeks a Quality Engineer to ensure products, processes, and systems meet customer and internal quality requirements.

You will support APQP activities, problem solving, and continuous improvement in line with IATF 16949 standards. You will lead quality planning, monitor processes, investigate complaints using 8D and other methods, and coordinate corrective and preventive actions across manufacturing, engineering, and customers.

Qualifications

• 5+ years of quality experience in a manufacturing environment.
• Experience with AIAG Core Tools (APQP, PPAP, FMEA, SPC, MSA).
• Knowledge of IATF 16949, ISO 9001, and ISO 14001.
• Experience with customer portals and OEM quality requirements.
• Strong analytical, communication, and problem-solving skills.
• Proficiency with Microsoft Office; SharePoint a plus.
• Action-oriented with a results-driven mindset.

Responsibilities

• Lead quality planning activities including APQP, PPAP, FMEA, Control Plans, and MSA.
• Monitor manufacturing processes to ensure compliance with quality standards and customer requirements.
• Investigate customer complaints using structured problem-solving methods such as 8D, 5 Why, and Ishikawa analysis.
• Coordinate containment, corrective actions, and preventive actions for quality issues.
• Conduct internal process audits and support external customer and certification audits.
• Analyze quality data, SPC trends, scrap, rework, and warranty metrics to identify improvement opportunities.
• Review engineering changes and assess quality impact on products and processes.
• Work closely with manufacturing, engineering, and customers to resolve quality concerns.
• Maintain compliance with IATF 16949, ISO 9001, and ISO 14001.
• Manage customer communication within customer specific portals and systems.

Skills

Analytical skills

Problem-solving

Communication skills

Microsoft Office

Quality analysis tools

SharePoint

IATF 16949 knowledge

OEM quality requirements

Education

Associate degree in Engineering/Engineering Technology

Bachelor's degree in Engineering/Engineering Technology

Tools

AIAG Core Tools

SharePoint

Job description

Position Summary

The Quality Engineer is responsible for ensuring that products, processes, and systems meet customer and internal quality requirements. This role supports APQP activities, customer quality performance, problem solving, continuous improvement, and compliance with IATF 16949 standards.

Key Responsibilities

• Lead quality planning activities including APQP, PPAP, FMEA, Control Plans, and MSA.
• Monitor manufacturing processes to ensure compliance with quality standards and customer requirements.
• Investigate customer complaints using structured problem-solving methods such as 8D, 5 Why, and Ishikawa analysis.
• Coordinate containment, corrective actions, and preventive actions for quality issues.
• Conduct internal process audits and support external customer and certification audits.
• Analyze quality data, SPC trends, scrap, rework, and warranty metrics to identify improvement opportunities.
• Review engineering changes and assess quality impact on products and processes.
• Work closely with manufacturing, engineering, and customers to resolve quality concerns.
• Maintain compliance with IATF 16949, ISO 9001, and customer-specific requirements.
• Manage customer communication within customer specific portals and systems.

Required Qualifications

• 2-year or associate’s degree from an accredited college with a major in Engineering/Engineering Technology or similar field, along with at least five (5) years of related experience in a manufacturing environment Quality, Manufacturing, or related field.
• Knowledge of AIAG Core Tools (APQP, PPAP, FMEA, SPC, MSA).
• Experience with customer portals and OEM quality requirements.
• Strong analytical, communication, and problem-solving skills.
• Proficiency with Microsoft Office and quality analysis tools (experience with SharePoint a plus).
• Background in IATF 16949, ISO 9001, and ISO 14001.
• Action-oriented individual with a result-driven mindset.

Preferred Qualifications

• 4-year or bachelor’s degree from an accredited college with a major in Engineering/Engineering Technology or a similar field, along with at least three (3) years of related experience in a manufacturing environment.
• 5+ years of manufacturing quality experience.
• Experience with launch activities and customer quality management.
• Knowledge of Lean Manufacturing and Six Sigma methodologies.

Key Performance Indicators (KPIs)

• Customer PPM performance
• Internal scrap and rework rates
• Corrective action closure effectiveness
• Supplier quality performance
• Audit findings and compliance metrics

CVG IS AN EQUAL OPPORTUNITY EMPLOYER

Commercial Vehicle Group, Inc (CVG) is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, or protected veteran status.

Visa Sponsorship

At this time, we are not providing sponsorship for this role. Applicants must be authorized to work in the country of the job posting location on a full-time basis.

No Unauthorized Referrals from Recruiters & Vendors

Please note that Commercial Vehicle Group, Inc (CVG) and any of its affiliated companies does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to CVG will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before any resume or offer is received.