Corporate Quality Engineer

Commercial Vehicle Group, Inc.; Concord (NC); On-site; USD 85,000 - 115,000; Full time

Job summary

Commercial Vehicle Group, Inc. is seeking a Corporate Quality Engineer to lead root cause investigations and drive continuous improvement across manufacturing. You will mentor quality staff and partner with suppliers, customers and cross-functional teams in Concord, NC to prevent quality issues.

The role requires APQP/PPAP leadership, QMS ownership (IATF 16949/ISO 9001), and strong statistical/problem-solving skills to improve scrap and COPQ metrics.

Qualifications

• 5–7 years quality engineering in manufacturing (auto/vehicle).
• Proven IATF 16949 / ISO 9001 experience and APQP/PPAP leadership.
• Strong problem-solving and statistical analysis skills.

Responsibilities

• Lead root cause analyses (8D, 5-Why, fishbone) for nonconformances and complaints.
• Drive containment, disposition, and resolution with Production and Supply Chain.
• Develop and maintain QMS artifacts: control plans, PFMEAs, PPAP readiness.
• Represent quality on NPI/APQP teams and support customer-facing quality programs.

Skills

Root cause analysis

APQP/PPAP leadership

IATF 16949 / ISO 9001 knowledge

Cross-functional teamwork

Statistical analysis

Bilingual English/Spanish

Education

Bachelor’s degree in Engineering

Tools

FMEA

Control plans

SPC

MSA / Gauge R&R

8D problem solving

GD&T

CMM / calipers / gauges

Job description

Position Summary

The Corporate Quality Engineer is responsible for ensuring product and process quality across our manufacturing facilities by leading root cause investigations, driving continuous improvement, and maintaining compliance with customer, regulatory, and internal quality standards. This role serves as a key technical resource for new product launches, supplier quality issues, and customer-facing quality concerns, and provides mentorship to junior quality engineers and technicians within the department.

Key Responsibilities

• Support company needs outside of quality.
  • Supplier topics that need support.
  • OpEx / CI standardization.
  • All customer related opportunities, Quality/Delivery

Quality Systems & Compliance

• Maintain and continuously improve the plant Quality Management System (QMS) in accordance with IATF 16949, ISO 9001, ISO 14001 and applicable customer-specific requirements.

• Lead and support internal, customer, and third-party quality audits; develop and track corrective action plans to closure.

• Own and maintain control plans, PFMEAs, and process flow diagrams for assigned product lines, ensuring documentation remains current and audit-ready.

• Ensure calibration, gauge R&R, and measurement system analysis (MSA) programs meet required standards.

Problem Solving & Continuous Improvement

• Lead structured root cause analysis and corrective action activities (8D, 5-Why, fishbone) for internal nonconformances and customer complaints.

• Drive containment, disposition, and resolution of nonconforming material in coordination with Production, Engineering, and Supply Chain.

• Champion continuous improvement initiatives using Lean and Six Sigma methodologies to reduce scrap, rework, and cost of poor quality (COPQ).

• Analyze quality data and trends (SPC, defect rates, warranty/field data) to proactively identify and address risk areas.

New Product Launch & APQP

• Represent Quality on cross-functional new product introduction (NPI) teams, ensuring APQP deliverables and PPAP submissions meet customer timing and requirements.

• Develop inspection plans, control plans, and work instructions for new and revised products prior to launch.

• Partner with Design and Manufacturing Engineering to resolve design-for-manufacturability and quality risks early in the product lifecycle.

Customer & Supplier Quality

• Serve as primary quality point of contact for assigned customer accounts, managing complaint response, scorecards, and corrective action communication.

• Support supplier quality activities including incoming inspection issues, supplier corrective action requests (SCARs), and supplier development as needed.

• Prepare and present quality performance data to customers and leadership, including PPM, scorecards, and improvement plan status.

Leadership & Collaboration

• Provide technical guidance and mentorship to quality engineers, quality technicians, and inspectors.

• Train production and quality personnel on quality tools, standards, and procedures.

• Collaborate cross-functionally with Operations, Engineering, Materials, and EHS to support overall plant performance goals.

Qualifications

Education & Experience

• Bachelor’s degree in Engineering (Mechanical, Industrial, Manufacturing) or related technical field required; equivalent combination of education and experience considered.

• Minimum 5–7 years of quality engineering experience in a manufacturing environment, preferably automotive, heavy truck, or commercial vehicle.

• Demonstrated experience with IATF 16949 / ISO 9001 quality management systems.

• Prove track record leading APQP/PPAP activities and customer-facing quality programs.

Knowledge, Skills & Abilities

• Strong working knowledge of core quality tools: FMEA, control plans, SPC, MSA/Gauge R&R, 8D problem solving.

• Six Sigma Green Belt or Black Belt certification preferred; Lean manufacturing experience strongly preferred.

• Proficient in reading engineering drawings, GD&T, and using inspection equipment (CMM, calipers, gauges).

• Strong analytical and statistical skills with the ability to interpret data and translate findings into action.

• Excellent verbal and written communication skills, with the ability to present quality data clearly to customers and leadership.

• Proficiency in Microsoft Office (Excel, PowerPoint) and quality/ERP systems.

• Ability to lead cross-functional teams.

• Bilingual English/Spanish a plus, given cross-border manufacturing operations.

Work Environment & Physical Demands

• Primarily based in a manufacturing plant environment with regular exposure to a production floor setting; use of standard PPE required in designated areas.

• Ability to stand, walk, bend, and move throughout the production floor for extended periods.

• Occasional travel to customer or supplier sites as required.

• Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

CVG IS AN EQUAL OPPORTUNITY EMPLOYER

Commercial Vehicle Group, Inc (CVG) is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, or protected veteran status.

Visa Sponsorship

At this time, we are not providing sponsorship for this role. Applicants must be authorized to work in the country of the job posting location on a full-time basis.

No Unauthorized Referrals from Recruiters & Vendors

Please note that Commercial Vehicle Group, Inc (CVG) and any of its affiliated companies does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to CVG will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before any resume or offer is received.