Quality Engineer

Gem Care Recruiting & Staffing; Jamestown (TN); On-site; USD 70,000 - 100,000; Full time

Job summary

Gem Care Recruiting & Staffing in Jamestown, TN is seeking an Automotive Quality Engineer for an immediate direct-hire opportunity. The role partners with Operations, Production, and Engineering to enhance product quality and customer satisfaction.

Responsibilities include maintaining ISO 9001 and IATF 16949 compliance, planning and conducting audits, leading corrective actions, and supporting APQP, PFMEA, and PPAP activities.

Qualifications

• 5+ years of experience in quality engineering or quality control within a manufacturing environment.
• Automotive manufacturing experience with knowledge of corrective action processes and root-cause analysis.
• Experience with APQP activities and PFMEA, Control Plans, Process Flow Diagrams, and PPAP documentation.
• Working knowledge of ISO 9001 and IATF 16949 requirements and internal audits.
• Ability to analyze complex quality issues and prioritize in a fast-paced environment.

Responsibilities

• Support ISO 9001 and IATF 16949 QMS implementation and maintenance.
• Plan and perform internal quality system, process, and product audits.
• Identify nonconformances, coordinate corrective actions, and verify closure.
• Investigate quality issues using root cause methodologies like 5-Why and Ishikawa.
• Develop and implement corrective and preventive actions, 8D reports as needed.
• Support PPAP submissions and APQP activities for new products.
• Collaborate with cross-functional teams to improve quality and process controls.
• Assist in containment activities and ensure effective corrective action.

Skills

Quality engineering

Automotive industry experience

ISO 9001 & IATF 16949 knowledge

APQP & PFMEA

Process auditing

Education

Bachelor's degree in engineering, quality, manufacturing, or related technical field

Job description

We have an immediate Direct Hire opening for an Automotive Quality Engineer in the Jamestown, TN area. Starting salary range will depend on experience, education, and training.

Job Description

The Quality Engineer works collaboratively with Operations, Production, Engineering, and other cross-functional teams to improve product quality, prevent defects, reduce quality-related costs, and enhance customer satisfaction. This is an individual contributor position with no direct or indirect reports.

Duties and Responsibilities

• Support the implementation, maintenance, and continuous improvement of the Quality Management System in accordance with ISO 9001 and IATF 16949 requirements.
• Plan, perform, document, and follow up on internal quality system, manufacturing process, and product audits to verify compliance with applicable standards, procedures, and customer requirements.
• Identify audit findings, process nonconformances, and opportunities for improvement; coordinate corrective actions and verify effective closure.
• Investigate internal and external quality issues, customer complaints, and manufacturing nonconformances using structured root cause analysis methodologies, including Fishbone (Ishikawa) diagrams and 5-Why analysis.
• Develop, coordinate, and implement corrective and preventive actions to eliminate identified root causes and prevent recurrence.
• Prepare and maintain corrective action reports, 8D reports, and other customer-required quality documentation.
• Coordinate containment activities, including identification, segregation, inspection, and disposition of nonconforming products, as applicable.
• Verify corrective action effectiveness through follow-up inspections, process audits, quality data analysis, and review of subsequent production performance.
• Support Advanced Product Quality Planning (APQP) activities for new product launches, engineering changes, and manufacturing process changes.
• Develop, review, and maintain quality planning documentation, including Process Flow Diagrams, Process Failure Mode and Effects Analysis (PFMEA), Control Plans, and related quality records.
• Support Production Part Approval Process (PPAP) submissions and ensure required quality documentation meets applicable customer requirements.
• Collaborate with Production, Operations, and Engineering teams to resolve process-related quality concerns and improve process controls.
• Support customer audits, third-party certification audits, and customer-specific quality requirements.
• Participate in cross-functional problem-solving activities and continuous improvement initiatives to improve product quality, process consistency, and operational performance.
• Perform other duties and responsibilities as assigned.

Skills and Qualifications

• Bachelor’s degree in engineering, Quality, Manufacturing, or a related technical field preferred; equivalent relevant experience may be considered.
• 5+ years of experience in quality engineering or quality control function within a manufacturing environment, preferably in the automotive or powder metal industry.
• Automotive manufacturing experience with demonstrated knowledge of corrective action processes and structured root cause analysis using Fishbone diagrams and 5-Why analysis.
• Working knowledge of ISO 9001 and IATF 16949 requirements, including experience performing internal quality system and process audits.
• Experience supporting APQP activities and developing or maintaining PFMEA, Control Plans, Process Flow Diagrams, and PPAP documentation.
• Knowledge of customer-specific requirements and automotive quality expectations.
• Experience with corrective and preventive action systems, nonconforming material management, and verification of corrective action effectiveness.
• ISO 9001 and/or IATF 16949 internal auditor training or certification preferred.
• Ability to analyze complex quality issues, make sound decisions, and prioritize activities in a fast-paced manufacturing environment.
• Strong attention to detail and accuracy in quality documentation and audit records.
• Ability to work effectively with employees and stakeholders across all organizational levels without supervisory authority.
• Clear written and verbal communication skills, with the ability to present technical findings and coordinate cross-functional corrective actions.
• Ability to work effectively both in an office environment and on the manufacturing floor.
• Flexibility to support production requirements, customer quality concerns, and occasional non-regular work hours as needed.

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