Quality Control Supervisor: Lead QC & Process Improvements

Batteries Plus; Milwaukee (WI); On-site; USD 75,000 - 90,000; Full time

Job summary

Batteries Plus is seeking a Quality Control Supervisor for our distribution center. You will lead the QC team, coordinate with corporate QA, and drive improvements to ensure product quality and inventory integrity across the DC.

You will oversee scheduling, training, and daily task delegation, while monitoring inbound materials and open circuit voltage validation. You’ll report quality metrics and support safety and continuous improvement initiatives.

Qualifications

• Bachelor's degree preferred; six years of relevant experience may substitute for a degree.
• Minimum 2 years of experience with battery products and/or quality control.
• Knowledge of OSHA and ANSI requirements; supervisory experience preferred.
• Strong organizational, communication, and interpersonal skills.
• Ability to interpret and create reports, procedures, and documentation in multiple formats.
• Flexibility to work varied schedules.

Responsibilities

• Serve as the primary DC representative for communicating product quality concerns to corporate QA.
• Collaborate with QA on corrective actions based on inspection results, quality trends, and data analysis.
• Oversee quality control operations, including scheduling, prioritization, and delegation of daily tasks.
• Monitor required materials to support warehouse activities and ensure end-of-month inventory reports are accurate.
• Ensure all inbound materials meet quality standards, reporting discrepancies or damage as needed.
• Supervise open circuit voltage (OCV) validation during inbound receiving.
• Manage scrap and vendor return processes, including organization, documentation, and tracking.
• Maintain monthly and annual quality performance metrics and provide summaries to leadership.
• Delegate tasks while ensuring compliance with quality and safety policies.
• Provide coaching, feedback, and recognition to QC team members.
• Support change initiatives and foster a culture of continuous improvement.
• Assist in the performance evaluation process, including feedback and disciplinary actions.

Skills

Data analysis

Leadership

Communication

Organizational skills

Interpersonal skills

Education

Bachelor's degree in Business Management, Supply Chain, Quality Management, or related field

6+ years of relevant experience may substitute for a degree

Job description

Batteries Plus is seeking a Quality Control Supervisor for our distribution center. You will lead the QC team, coordinate with corporate QA, and drive improvements to ensure product quality and inventory integrity across the DC.

You will oversee scheduling, training, and daily task delegation, while monitoring inbound materials and open circuit voltage validation. You’ll report quality metrics and support safety and continuous improvement initiatives.