Quality Control Supervisor

batteriesplus; Glendale (WI); On-site; USD 65,000 - 85,000; Full time

Job summary

Batteries Plus seeks a Quality Control Supervisor to oversee quality control and inventory integrity at our distribution center. You will lead the quality control team, drive process improvements, and ensure regulatory and company standards are met.

This role collaborates with QA on corrective actions, reports on quality metrics, and enforces safety and process improvements. A bachelor's degree is preferred with 6+ years of related experience, and OSHA/ANSI knowledge is essential.

Qualifications

• Leadership and supervisory experience in a QC environment.
• Strong understanding of quality management systems and standards.
• Ability to analyze data, generate reports, and drive corrective actions.
• Excellent communication and interpersonal skills, with coaching abilities.

Responsibilities

• Oversee quality control operations and maintain inventory integrity across the distribution center.
• Collaborate with QA on corrective actions based on inspections and data trends.
• Schedule, prioritize, and delegate daily QC tasks to ensure quality standards.
• Monitor materials and report discrepancies, damages, and SCRAP/vendor returns.
• Maintain monthly/annual quality metrics and report to leadership.
• Provide coaching and performance feedback to the QC team and support continuous improvement.

Skills

Leadership

Quality management

Data analysis

Communication

Interpersonal skills

Education

Bachelor's degree in Business Management / Supply Chain / Quality Management

6+ years of relevant experience in lieu of degree

Job description

The Quality Control Supervisor oversees the quality control and processes related to inventory integrity across the distribution center. This role ensures product quality meets regulatory and company standards while driving process improvement, reducing errors, and supporting operational efficiency. This supervisor also provides leadership to the quality control team.

Essential Duties and Responsibilities

Inventory Control and Quality

• Serve as the primary distribution center representative for communicating product quality concerns to the corporate quality assurance team.
• Collaborate with quality assurance on corrective actions based on inspection results, quality trends, and data analysis.
• Oversee quality control operations, including scheduling, prioritization, and delegation of daily tasks to maintain optimal inventory quality.
• Monitor required materials to support warehouse activities and ensure end-of-month inventory reports are accurate.
• Ensure all inbound materials meet quality standards, working closely with the receiving team to report discrepancies and damage.
• Manage scrap and vendor return processes, ensuring proper organization, documentation, and tracking.
• Maintain monthly and annual quality performance metrics and provide summary reports to leadership.

People Management

• Delegate tasks and assignments while ensuring compliance with quality and safety policies and procedures.
• Provide ongoing coaching, feedback, and recognition to quality control team members to promote performance, engagement, and accountability.
• Support change initiatives and foster a culture of continuous improvement.
• Assist in the performance evaluation process, including providing feedback for reviews, managing performance issues, and participating in disciplinary actions when necessary.

Other Duties

This job description is intended to outline the general nature and key responsibilities of the role. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Duties and responsibilities may evolve or change over time based on business needs, without advance notice.

Education and Experience

• A bachelor's degree in Business Management, Supply Chain, Quality Management, or a related field is preferred. Minimum 6 years of relevant experience may be considered in lieu of a degree.
• Minimum of 2 years of experience with battery products and/or quality control is required.
• Working knowledge of OSHA and ANSI requirements.
• Prior supervisory experience is strongly preferred.
• Strong organizational, communication, and interpersonal skills.
• Ability to interpret and create reports, procedures, and documentation in various formats (written, diagram, verbal, or schedule)
• Ability to work a flexible schedule to meet the needs of the business.

Physical Requirements / Work Environment

The physical demands required to perform the essential responsibilities of this position are as follows. Reasonable accommodations, if necessary and/or as required by law, will be made available.

• Regularly required to stand, walk, handle materials, talk, and hear.
• Occasional movements include sitting, kneeling, crouching, crawling, reaching, and working above shoulder height.
• Must be able to lift up to 50 pounds frequently and occasionally operate machinery to lift items over 100 pounds.
• Personal protective equipment (PPE) is required, including eye protection, gloves, and steel-toed footwear.

EEOC Statement

Batteries Plus is an Equal Opportunity Employer. Applicants and associates are free from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, pregnancy accommodations, reprisal, other non-merit based factors, and any other protections afforded under state or local laws.