Quality Control Supervisor

Batteries Plus; Milwaukee (WI); On-site; USD 75,000 - 90,000; Full time

Job summary

Batteries Plus is seeking a Quality Control Supervisor for our distribution center. You will lead the QC team, coordinate with corporate QA, and drive improvements to ensure product quality and inventory integrity across the DC.

You will oversee scheduling, training, and daily task delegation, while monitoring inbound materials and open circuit voltage validation. You’ll report quality metrics and support safety and continuous improvement initiatives.

Qualifications

• Bachelor's degree preferred; six years of relevant experience may substitute for a degree.
• Minimum 2 years of experience with battery products and/or quality control.
• Knowledge of OSHA and ANSI requirements; supervisory experience preferred.
• Strong organizational, communication, and interpersonal skills.
• Ability to interpret and create reports, procedures, and documentation in multiple formats.
• Flexibility to work varied schedules.

Responsibilities

• Serve as the primary DC representative for communicating product quality concerns to corporate QA.
• Collaborate with QA on corrective actions based on inspection results, quality trends, and data analysis.
• Oversee quality control operations, including scheduling, prioritization, and delegation of daily tasks.
• Monitor required materials to support warehouse activities and ensure end-of-month inventory reports are accurate.
• Ensure all inbound materials meet quality standards, reporting discrepancies or damage as needed.
• Supervise open circuit voltage (OCV) validation during inbound receiving.
• Manage scrap and vendor return processes, including organization, documentation, and tracking.
• Maintain monthly and annual quality performance metrics and provide summaries to leadership.
• Delegate tasks while ensuring compliance with quality and safety policies.
• Provide coaching, feedback, and recognition to QC team members.
• Support change initiatives and foster a culture of continuous improvement.
• Assist in the performance evaluation process, including feedback and disciplinary actions.

Skills

Data analysis

Leadership

Communication

Organizational skills

Interpersonal skills

Education

Bachelor's degree in Business Management, Supply Chain, Quality Management, or related field

6+ years of relevant experience may substitute for a degree

Job description

JOB REQUIREMENTS

The Quality Control Supervisor ensures product quality and inventory integrity across the distribution center. This role drives process improvements, reduces errors, and supports operational efficiency while providing leadership to the quality control team. You'll collaborate with corporate quality assurance and warehouse teams to maintain the highest standards of quality for our products.

What you’ll do

• Serve as the primary distribution center representative for communicating product quality concerns to corporate QA
• Collaborate with QA on corrective actions based on inspection results, quality trends, and data analysis
• Oversee quality control operations, including scheduling, prioritization, and delegation of daily tasks
• Monitor required materials to support warehouse activities and ensure end-of-month inventory reports are accurate
• Ensure all inbound materials meet quality standards, reporting discrepancies or damage as needed
• Supervise open circuit voltage (OCV) validation during inbound receiving
• Manage scrap and vendor return processes, including proper organization, documentation, and tracking
• Maintain monthly and annual quality performance metrics and provide summary reports to leadership
• Delegate tasks while ensuring compliance with quality and safety policies
• Provide coaching, feedback, and recognition to quality control team members
• Support change initiatives and foster a culture of continuous improvement
• Assist in the performance evaluation process, including feedback, managing performance issues, and disciplinary participation

What powers you

• Bachelor's degree in Business Management, Supply Chain, Quality Management, or related field preferred; minimum 6 years of relevant experience may substitute for a degree
• Minimum 2 years of experience with battery products and/or quality control
• Working Knowledge Of OSHA And ANSI Requirements Prior Supervisory Experience strongly preferred
• Strong organizational, communication, and interpersonal skills
• Ability to interpret and create reports, procedures, and documentation in multiple formats
• Flexibility to work varied schedules to meet business needs

Why Batteries Plus Join a company committed to quality, safety, and operational excellence. At Batteries Plus, you’ll lead a team that ensures our products meet the highest standards while improving processes that impact the entire organization.

Apply today Bring your quality control expertise and leadership skills to Batteries Plus and help us maintain top-tier standards across our distribution network.

EEOC Statement Batteries Plus is an Equal Opportunity Employer. Applicants and associates are free from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, pregnancy accommodations, reprisal, other non-merit based factors, and any other protections afforded under state or local laws. *****