Quality Control Supervisor – Childcare Compliance

CSUDH Foundation; Los Angeles (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

401k Matching

Flex Spending

Paid Holidays and Winter Break

Growth opportunities

Job summary

Crystal Stairs, Inc. seeks a Quality Control Program Coordinator (Supervisor) to supervise CDSS department workflows, data collection, file audits, and reports to ensure contract compliance and program quality management. This role guides QC Specialists and interfaces with funding agencies.

The position is 100% onsite in Los Angeles, requiring strong leadership, analytical, and communication skills, with bilingual English/Spanish considered a plus.

Qualifications

• Bachelor degree in a related field; substitution allowed with relevant experience.
• Minimum 3–5 years of supervisory experience managing 4–8 staff.
• Knowledge of CDSS childcare subsidy contracts and related regulations.
• Strong leadership, communication, and organizational skills; attention to detail.

Responsibilities

• Oversee and monitor program quality management for CDSS department.
• Ensure contract compliance and integrity in proposed changes.
• Monitor quarterly findings and develop corrective actions.
• Lead staff development and performance coaching for QC specialists.
• Represent the agency with partners and funding agencies as needed.

Skills

Leadership

Analytical thinking

Communication

Bilingual English/Spanish

Education

Bachelor's degree in Business Management/Analytics/Public Administration/Child Development

Tools

MS Office

Job description

Crystal Stairs, Inc. seeks a Quality Control Program Coordinator (Supervisor) to supervise CDSS department workflows, data collection, file audits, and reports to ensure contract compliance and program quality management. This role guides QC Specialists and interfaces with funding agencies.

The position is 100% onsite in Los Angeles, requiring strong leadership, analytical, and communication skills, with bilingual English/Spanish considered a plus.