CDSS Quality Control & Compliance Supervisor

Crystal Stairs, Inc.; Los Angeles (CA); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical/Dental/Vision – 95% paid by, 迎

401k Matching

Flex Spending

Paid Holidays

Growth and Development opportunities

Job summary

Crystal Stairs, Inc. is seeking a CDSS Quality Control Program Coordinator (Supervisor) to supervise program monitoring, data collection, file audits, and reporting to ensure department contract compliance with CDSS childcare subsidy contracts.

Responsibilities include overseeing quality management, coordinating with department specialists, and representing the agency with CDSS and partner organizations. Requires a bachelor’s degree and 3–5 years supervisory experience.

Qualifications

• Bachelor degree in Business Management, Business Data Analytics, Education, Public Administration, Child Development, Social Services or related field.
• 3–5 years supervisory experience managing a staff of 4–8 people.
• Knowledge of CDSS childcare subsidy contracts and related LA County/DSS interfaces.

Responsibilities

• Oversee program and contract quality management for CDSS compliance.
• Monitor quarterly findings and ensure contract integrity across workflows.
• Supervise and mentor quality control specialists; conduct performance coaching.
• Represent the agency with CDSS, LA Alliance, CAPPA, and funding agencies.

Skills

Supervisory experience

Quality control

Contract management

Data analytics

MS Office

Bilingual English/Spanish a plus

Education

Bachelor of Science/Arts in Business Management or related field

Tools

MS Office

Job description

Crystal Stairs, Inc. is seeking a CDSS Quality Control Program Coordinator (Supervisor) to supervise program monitoring, data collection, file audits, and reporting to ensure department contract compliance with CDSS childcare subsidy contracts.

Responsibilities include overseeing quality management, coordinating with department specialists, and representing the agency with CDSS and partner organizations. Requires a bachelor’s degree and 3–5 years supervisory experience.