Quality Control Specialist

RCM&D; Baltimore (MD); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a Quality Control Specialist to enhance their Client Care team. This role is pivotal in ensuring the accuracy of employee and benefit data, requiring meticulous attention to detail and strong analytical skills. You will collect and audit data, investigate discrepancies, and maintain detailed records, contributing significantly to client satisfaction. The ideal candidate will thrive in both independent and collaborative environments, utilizing Microsoft Office tools to manage data efficiently. Join a firm dedicated to employee growth and success in a rewarding career.

Qualifications

• Patience and attention to detail are essential for this role.
• Knowledge of Microsoft Office is crucial for data management.

Responsibilities

• Collect and audit data from various sources for accuracy.
• Investigate discrepancies and communicate findings effectively.

Skills

Attention to Detail

Data Analysis

Multitasking

Communication

Education

College Degree

Tools

Microsoft Office

Outlook

Excel

Job description

Join to apply for the Quality Control Specialist role at RCM&D

Working at RCM&D and SISCO offers a challenging, rewarding, and upwardly mobile career in risk management, insurance, and employee benefits. We are committed to our employees' success and growth.

Job Summary:

RCM&D is seeking a Quality Control Specialist to join our Client Care team and support our HRIS department within the Employee Benefits Division. The role involves ensuring the accuracy of employee and benefit data through quality assurance measures.

A Day in the Life:

• Collect, analyze, and audit data from various sources, including auditing enrollments and navigating carrier portals
• Investigate discrepancies and communicate findings to relevant teams
• Maintain detailed records and compile financial reports for clients
• Research and resolve carrier discrepancy reports and communicate EOI requirements

What You’ll Need:

• Patience, attention to detail, and ability to multitask
• Reliability, responsibility, and accuracy
• Ability to work independently and collaboratively
• College degree preferred; knowledge of Microsoft Office, especially Outlook and Excel; Life and Health License; valid driver’s license

About RCM&D:

Founded in 1885, RCM&D is a top-ranked independent insurance advisory firm dedicated to protecting clients' assets through collaboration and results. We are an equal opportunity employer committed to diversity and talent development.