Quality & Compliance Improvement Coordinator

Warrior Salute; Town of Webster (NY); Hybrid; USD 33,000 - 37,000; Full time

Job summary

CDS Life Transitions in Webster, NY seeks a Quality Improvement Coordinator to support incident management, audits, and corrective actions. You will monitor follow-up activities, prepare meeting minutes, and provide updates to operations leadership to improve regulatory compliance.

The ideal candidate has knowledge of OPWDD regulations, strong communication and computer skills, and the ability to work independently.

Qualifications

• Knowledge of OPWDD regulations, desired.
• Excellent reading, written, and verbal communicative skills.
• Strong computer skills, including Microsoft Office products (Word & Excel) and Electronic Health Record.
• Critical thinking skills
• Ability to work independently and with groups
• Ability motivate others.

Responsibilities

• Coordinates timely incident management and plans of corrective actions processes.
• Monitors incident management follow-up and communicates with Operations to ensure timely processing.
• Prepare, distribute and submit IRC meeting minutes to IRMA and CEO within established regulatory timeframes to ensure compliance.
• Provides tracking and updates to operations leadership related to documentation/follow up necessary for incident completion/closure and audit corrective actions.
• Assists with coordination of required incident regulatory requirements including but not limited to preparation of Incident management subject letters and Reports on Actions Taken (OPWDD 148).
• Responds and processes record requests in accordance with Mental Hygiene Law, HIPAA, and Jonathan’s Law.
• Assists incident investigators as needed (e.g., responding to OPWDD requests, transcription of interviews, etc.).
• Reviews new notable events and upgrades as appropriate
• Reviews and closes notable events once completed by the operations team.
• Perform all other duties relevant to the position as assigned by supervisor.

Skills

OPWDD regulations knowledge

Communication skills

Computer skills

Critical thinking

Independent work

Motivation of others

Education

Associate’s degree in Human Services, Business, or related field

Tools

Microsoft Office (Word & Excel)

Job description

CDS Life Transitions in Webster, NY seeks a Quality Improvement Coordinator to support incident management, audits, and corrective actions. You will monitor follow-up activities, prepare meeting minutes, and provide updates to operations leadership to improve regulatory compliance.

The ideal candidate has knowledge of OPWDD regulations, strong communication and computer skills, and the ability to work independently.