Quality Compliance Associate

Virginia Community Colleges

Virginia (MN)

On-site

USD 75,000 - 85,000

Full time

29 hours ago
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Job summary

NOVA is seeking a Quality Compliance Associate to lead the CAP program, monitor corrective actions, and strengthen institutional compliance and internal controls. You will develop dashboards and reports, coordinate with auditors and process owners, and advance quality management practices across the college.

This role supports adherence to GDP, internal controls, and risk management while driving continuous improvement and readiness for audits.

Qualifications

  • Knowledge of quality management principles, continuous improvement, and document control practices.
  • Knowledge of internal controls, corrective action planning, compliance monitoring, and risk management concepts.
  • Knowledge of GDP, records management, and QA methodologies.
  • Ability to evaluate corrective action evidence and determine remediation adequacy.
  • Ability to analyze data, identify trends, and develop dashboards and reports.
  • Ability to manage multiple projects, deadlines, and priorities.
  • Experience with ISO QMS and lean methodologies.
  • Experience in QA, compliance, internal audit, or related fields.
  • Experience developing, implementing, monitoring, or validating CAPs and quality programs.
  • Ability to design and improve governance frameworks and quality systems.

Responsibilities

  • Coordinate and administer the College's CAP program including monitoring and closure activities.
  • Monitor corrective actions from audits, compliance reviews, and assessments to ensure remediation is sustained.
  • Maintain quality documentation standards and develop management reports and dashboards.
  • Serve as liaison between auditors, process owners, and external stakeholders for CAP implementation and remediation.
  • Collaborate across all business lines to ensure compliance with ICQA quality standards.
  • Enhance quality management processes and GDP documentation practices.
  • Develop reports, dashboards, metrics, and trend analyses for decision-making.
  • Identify recurring deficiencies and opportunities for standardization and improvement.
  • Promote ICQA requirements and CAP expectations to stakeholders; provide training and guidance.

Skills

Quality mgmt
Internal controls
GDP & docs
Data analysis
Project management
Communication
ISO QMS
Quality assurance
CAP & remediation
Process improvement

Tools

Microsoft Office
Reporting tools
Document management

Job description

Please see Special Instructions for more details.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Posting Summary

Working Title

Working Title Quality Compliance Associate

Role Title

Role Code

Role Code 19211-FP

FLSA

FLSA Exempt

Pay Band

Pay Band 04

Position Number

Position Number 28000679

Agency

Agency Northern VA Community College

Division

Division NV280-VP Finance

Work Location

Work Location Fairfax County - 059

Hiring Range

Hiring Range $75,000 - $85,000

Emergency/Essential Personnel No

EEO Category

Full Time or Part Time

Full Time or Part Time Full Time

Does this position have telework options? -Telework options are subject to change based on business needs-

Does this position have telework options? -Telework options are subject to change based on business needs- Yes

Does this position have a bilingual or multilingual skill requirement or preference?

Work Schedule

M-F-8:30am-5:00pm,

Sensitive Position

Sensitive Position No

Job Description

General Description: The Quality Compliance Associate will serve as a key member of the Internal Compliance & Quality Assurance ( ICQA ) department and is responsible for administering the College’s corrective action management, compliance monitoring, and quality management activities. The position serves as the primary coordinator for the Corrective Action Plan ( CAP ) Program and supports the development, implementation, and continuous improvement of processes designed to strengthen institutional compliance, internal controls, and accountability.

*This position is eligible for telework after completion of state one-year probationary period. *

Duties and Tasks:

  • Coordinate and administer the College’s Corrective Action Plan ( CAP ) Program, including monitoring, validation, reporting, and closure activities.
  • The Quality Compliance Associate is responsible for monitoring corrective actions resulting from internal audits, compliance reviews, external oversight activities, and management assessments to ensure remediation efforts are appropriately implemented, supported by sufficient evidence, and sustained over time.
  • The position maintains quality documentation standards, performs compliance monitoring activities, develops management reports and dashboards, and assists stakeholders in understanding and meeting institutional compliance expectations.
  • The position serves as a liaison between auditors, process owners, and external stakeholders to facilitate corrective action implementation, monitor progress toward remediation goals, and promote a culture of continuous improvement throughout the College.
  • The Quality Compliance Associate works collaboratively across all business lines to support compliance with institutional policies and procedures, internal control standards, external oversight requirements, and established ICQA quality management practices.
  • Maintain and enhance quality management processes, documentation standards, and promote Good Documentation Practices ( GDP ).
  • Develop and maintain reports, dashboards, metrics, and trend analyses to support management decision-making and risk oversight.
  • Identify recurring deficiencies, emerging risks, and opportunities for process improvement and standardization.
  • Promote awareness and understanding of ICQA requirements, CAP expectations, and quality standards.
  • Provide guidance, training, and support to stakeholders regarding CAP requirements, quality standards, documentation expectations, and compliance obligations.
  • Support institutional readiness for audits, reviews, assessments, and external oversight activities.
  • Assist with special projects, risk assessments, process reviews, and other initiatives supporting the mission of ICQA .

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

KSAs:

  • Knowledge of quality management principles, continuous improvement methodologies, and document control practices
  • Knowledge of internal controls, corrective action planning, compliance monitoring, and risk management concepts.
  • Knowledge of Good Documentation Practices ( GDP ), records management, and quality assurance methodologies.
  • Ability to evaluate corrective action evidence and determine whether remediation efforts sufficiently address identified deficiencies
  • Ability to analyze data, identify trends, and develop meaningful reports and dashboards.
  • Ability to manage multiple projects, deadlines, and competing priorities.
  • Ability to exercise sound judgment and make independent recommendations
  • Strong organizational, analytical, and problem-solving skills.
  • Strong written and verbal communication skills.
  • Ability to develop productive working relationships with stakeholders at all organizational levels.
  • Experience with ISO Quality Management systems ( QMS ) and lean methodologies.
  • Experience in quality assurance, compliance, internal audit, risk management, records management, or a related field.
  • Demonstrated experience developing, implementing, monitoring, or validating corrective action plans, compliance programs, internal control activities, quality management processes, or continuous improvement initiatives.
  • Experience in evaluating effectiveness, identifying deficiencies, recommending corrective actions, and monitoring remediation efforts through resolution.
  • Demonstrated experience designing, implementing, or improving new programs, processes, governance frameworks, compliance initiatives, quality management systems, or other organizational improvement efforts.

Additional Considerations:

  • Experience organizing technical information to document standards, rules, SOPs, and handbooks
  • Experience with reporting tools and document management systems.
  • Experience with data analytics and report generation.
  • Experience in Microsoft Office Suite and other relevant software applications.

Operation of a State Vehicle

Operation of a State Vehicle No

Supervises Employees No

Required Travel

Maybe required to travel between NOVA campuses as per business need.

Posting Number

Posting Number CLS_4672P

Recruitment Type

Recruitment Type General Public - G

Number of Vacancies

Number of Vacancies 1

Position End Date (if temporary)

Job Open Date

Job Open Date 08/20/2026

Job Close Date

Job Close Date 09/02/2026

Open Until Filled No

Agency Website

Agency Website www.nvcc.edu

Contact Name

Email

Phone Number

Special Instructions to Applicants

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Additional Information

Northern Virginia Community College ( NOVA ) is the largest public institution of higher education in the Commonwealth of Virginia and one of the largest community colleges in the nation. NOVA enrolls nearly 75,000 students on its six campuses in Alexandria, Annandale, Sterling, Manassas, Springfield, and Woodbridge, as well as through NOVA Online and high school dual enrollment programs. The College offers more than 100 affordable associate degree and certificate programs to help our students reach their academic and professional goals in some of the most in-demand careers.

At NOVA , we are deeply committed to fostering an inclusive community for all students, faculty, and staff, and our diverse workforce is representative of this commitment. To this end, we encourage all applicants seeking to add value through their diverse backgrounds, experiences, and interests to consider employment opportunities with NOVA . To learn more about NOVA’s commitment to inclusive excellence, please visit At a Glance | Northern Virginia Community College .

NOVA offers eligible employees a benefits package that includes a comprehensive health and dental insurance program, generous paid leave, deferred compensation plans, paid parental leave, state employee discounts, and a solid and secure retirement program.

NOVA offers eligible employees a benefits package that includes a comprehensive health and dental insurance program, generous paid leave, deferred compensation plans, paid parental leave, state employee discounts, and a solid and secure retirement program.

Employees must reside in Virginia, Maryland or District of Columbia.

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System ( VCCS ) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System ( VCCS ) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts ( ADA and ADAAA ), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCSuses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Required fields are indicated with an asterisk (*).

  • * I understand that only information provided at the time of the application submission will be considered when determining my qualifications and only responses to Supplemental Questions that can be verified in my application and resume will be credited.
    • Yes
    • No
  • * I understand that this position is not telework eligible and I will be required to attend work in-person.
    • Yes
    • No
  • * I understand this position is located in Virginia and I will be required to reside in the DMV metro area.
    • Yes
    • No
  • * Do you now, or will you in the future, require sponsorship for an employment visa?
    • Yes
    • No
  • * Do you have experience with ISO Quality Management systems (QMS) and lean methodologies ?
    • Yes
    • No
  • * Do you have experience in quality assurance, compliance, internal audit, risk management, records management, or a related field ?
    • Yes
    • No
  • * Do you have experience developing, implementing, monitoring, or validating corrective action plans, compliance programs, internal control activities, quality management processes, or continuous improvement initiatives?
    • Yes
    • No
  • * Do you have experience in evaluating effectiveness, identifying deficiencies, recommending corrective actions, and monitoring remediation efforts through resolution ?
    • Yes
    • No
  • * Do you have experience designing, implementing, or improving new programs, processes, governance frameworks, compliance initiatives, quality management systems, or other organizational improvement efforts?
    • Yes
    • No
  • * Are you applying for this position to satisfy an OPT training requirement for your educational program?
    • Yes
    • No
  • * As part of the selection process, applicants are required to submit a recent writing sample demonstrating their ability to communicate clearly, organize complex information, and present professional written work. The writing sample is intended to evaluate the applicant's written communication skills, analytical thinking, organization, grammar, and ability to present information in a clear and logical manner. These skills are essential to the position, which routinely requires the preparation of audit reports, corrective action plan (CAP) evaluations, policies, procedures, executive summaries, and other compliance-related communications. Please submit one writing sample that meets the following requirements: The document must be your original work. The writing sample must have been prepared within the past two (2) years. The sample should be no more than 2 pages in length. The topic may be from your professional, academic, or technical experience. Please upload your writing sample under document upload to be considered for this position.

    (Open Ended Question)

Required Documents

  • Resume
  • Writing Sample

Optional Documents

  • Cover Letter/Letter of Application
  • Other Document
  • Alternative Hiring Process Letter
  • SF-50 (Documentation of involuntary separation from Federal Agency)
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