Quality Assurance & Training Specialist (IDD)

PC Behavioral Health; Olympia (WA); On-site; USD 80,000 - 92,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

PTO

Dayforce Wallet Daily Pay

Pre-Tax 401(k)

After-Tax Roth

Job summary

Sails Washington is seeking a Quality Support Specialist to ensure services meet program designs and regulatory standards. The role involves designing and delivering training to staff to ensure compliance with Titles 17 and 22 and internal policies.

The position requires auditing across multiple locations, reporting findings, and driving continuous improvement. A Bachelor’s degree is preferred and travel is required as needed.

Qualifications

• Bachelor’s degree preferred.
• Minimum 2 years in IDD field with training/teaching/auditing.
• First Aid / CPR / CPI required.
• Willingness to travel.

Responsibilities

• Ensure quality assurance and compliance across locations via audits.
• Provide written audit reports and program reviews.
• Implement corrective and preventive action plans promptly.
• Maintain up-to-date knowledge of state/federal regulations and policies.
• Develop and deliver training materials for employees.
• Support performance improvement and care coordination.
• Possibly supervise QA coordinators and trainers.

Skills

Audit knowledge

Training delivery

Leadership

Written communication

Analytical thinking

Education

Bachelor’s degree

Job description

Sails Washington is seeking a Quality Support Specialist to ensure services meet program designs and regulatory standards. The role involves designing and delivering training to staff to ensure compliance with Titles 17 and 22 and internal policies.

The position requires auditing across multiple locations, reporting findings, and driving continuous improvement. A Bachelor’s degree is preferred and travel is required as needed.