Quality Assurance & Compliance Manager – IDD Services

Apis Services, Inc.; Saint Peters (MO); On-site; USD 90,000 - 130,000; Full time

Job summary

Apis Services, Inc. is seeking a Quality Assurance & Compliance Manager to lead QA programs, regulatory compliance, audits, and continuous quality improvement across IDD services. You will collaborate with leadership, operational teams, and external partners to ensure readiness, reduce risk, and promote high-quality service delivery.

The role focuses on developing systems, monitoring compliance, and driving performance improvement while maintaining regulatory alignment across multiple affiliates.

Qualifications

• Bachelor’s degree in related field and at least five years' experience in IDD services.
• Experience leading quality assurance, regulatory, licensing, accreditation, or regulatory programs preferred.
• Strong analytical, communication, and project management capabilities.

Responsibilities

• Lead QA and compliance oversight across affiliates and service areas.
• Monitor compliance with federal/state/licensing/accreditation requirements.
• Develop and monitor quality indicators and performance metrics.
• Conduct audits, reviews, and corrective action plans.
• Provide training and guidance to leadership and staff.
• Prepare reports, dashboards, and executive summaries.
• Coordinate risk assessment, investigations, and corrective actions.
• Support accreditation inspections and regulatory reviews.

Skills

Leadership

Analytical thinking

Organizational skills

Communication

Regulatory interpretation

Auditing & reporting

Multitasking

Problem solving

Influence & collaboration

Microsoft Office

Education

Bachelor’s Degree in relevant field

Minimum 5 years in IDD services

Tools

Quality Management Systems

Audit & Compliance Tracking Systems

Electronic Health Record (EHR) platforms

Agency-specific software

Microsoft Office Suite

Job description

Apis Services, Inc. is seeking a Quality Assurance & Compliance Manager to lead QA programs, regulatory compliance, audits, and continuous quality improvement across IDD services. You will collaborate with leadership, operational teams, and external partners to ensure readiness, reduce risk, and promote high-quality service delivery.

The role focuses on developing systems, monitoring compliance, and driving performance improvement while maintaining regulatory alignment across multiple affiliates.