IDD Quality & Compliance Specialist

Richmond Residential Serv; Richmond (VA); On-site; USD 26,000 - 37,000; Full time

Job summary

Richmond Residential Services, Incorporated is seeking an IDD Support Specialist in Richmond, VA. The role focuses on quality assurance, compliance, data management, and incident analysis across full-time and part-time staff.

Responsibilities include audits (Therap, QuickMAR), tracking system maintenance, data driven outcomes, and regulatory reporting. Requires a Bachelor's degree and 3+ years’ experience; CPR and Therapeutic Options instructor certification or ability to obtain is preferred.

Qualifications

• Bachelor's degree in a related field.
• Three or more years of relevant experience.
• Experience with Therap and quality management systems preferred.
• Current CPR and Therapeutic Options Instructor certification or ability to obtain.
• Valid Virginia Driver's License.
• Ability to pass all required screenings.

Responsibilities

• Supports agency quality assurance and compliance initiatives through audits and reviews.
• Coordinates and maintains quality assurance tracking systems.
• Supports data driven outcomes initiatives with Therap tooling and BI reporting.
• Assists with root cause analysis, CHRIS reporting, and documentation reviews.
• Conducts Therap documentation reviews and improves documentation practices.
• Supports training initiatives via LMS administration and training tracking.
• Participates in Quality Improvement and Forms committees and related activities.
• Assists with Four Seasons programming and event planning duties.
• Researches regulatory standards and agency policies.
• Maintains required certifications and performs other duties as assigned.

Skills

Quality assurance

Auditing

Regulatory knowledge

Data analysis

Communication

Independent work

Education

Bachelor's Degree in a related field

Tools

Therap

Therap DDO

Therap BI tools

Learning Management Systems

Microsoft Office

Database systems

Job description

Richmond Residential Services, Incorporated is seeking an IDD Support Specialist in Richmond, VA. The role focuses on quality assurance, compliance, data management, and incident analysis across full-time and part-time staff.

Responsibilities include audits (Therap, QuickMAR), tracking system maintenance, data driven outcomes, and regulatory reporting. Requires a Bachelor's degree and 3+ years’ experience; CPR and Therapeutic Options instructor certification or ability to obtain is preferred.