Quality Assurance & Training Program Officer (Hybrid/Remote)

HIAS Inc; Silver Spring (MD); Hybrid; USD 60,000 - 68,000; Full time

Job summary

HIAS Inc. seeks a Program Officer, Quality Assurance & Training to coordinate data collection, cleaning, and analysis for the Preferred Communities program.

The role provides technical support to the HIAS affiliate network and collaborates with program managers to ensure timely, accurate data submissions and insights for decision-making. Based in Silver Spring, MD or New York, NY, with hybrid or remote options.

Qualifications

• Experience analyzing program data and producing insights for leadership.
• Experience with data quality assurance and data cleaning.

Responsibilities

• Coordinate data collection, cleaning, and analysis for the PC program.
• Support HIAS affiliates with data management best practices and troubleshooting.
• Prepare monthly data submissions for ORR and quarterly leadership reporting.
• Provide technical support to HIAS affiliate network on data-related queries.
• Collaborate with Program Managers to update data forms and documentation.
• Assist with reports to ORR and private funders, as needed.

Skills

Data analytics

PowerBI

Tableau

Microsoft Excel

MS Teams

SharePoint

MS Word

Data visualization

Communication

Education

Undergraduate degree in Social Sciences or Information Systems

Tools

Apricot

Job description

HIAS Inc. seeks a Program Officer, Quality Assurance & Training to coordinate data collection, cleaning, and analysis for the Preferred Communities program.

The role provides technical support to the HIAS affiliate network and collaborates with program managers to ensure timely, accurate data submissions and insights for decision-making. Based in Silver Spring, MD or New York, NY, with hybrid or remote options.