Quality Assurance Supervisor - Warehouse - 2nd Shift

Thomas Foods International, USA; Swedesboro (NJ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401K Plan

Tuition reimbursement

Paid time off

Job summary

Thomas Foods International, USA is seeking a FSQA Supervisor to lead the Food Safety and Quality Team in a fast-paced meat production environment. Reporting to the FSQA Manager, you will coach staff, drive HACCP program execution, and ensure documentation and inspections meet regulatory standards.

You will monitor KPI data, coordinate with USDA inspectors, and participate in MRB decisions, with a focus on continuous improvement and safe, quality products for customers.

Qualifications

• 2-5 years in a fast paced food manufacturing environment.
• Proficient in Excel for formulas, graphs and reporting.
• Strong written and spoken communication skills.
• Familiar with HACCP and quality systems.
• Comfort working with regulatory bodies (USDA/FDA).

Responsibilities

• Supervise and coach the FSQA team including team leaders and technicians.
• Ensure training and skills alignment for responsibilities.
• Set performance expectations and provide feedback and training.
• Oversee HACCP program and prerequisite programs implementation.
• Improve document management to industry best practices.
• Monitor FSQA warehouse inspections and KPI data weekly.
• Assist in training new FSQA staff and audits.
• Coordinate with USDA onsite officials as required.
• Lead MRB daily inspections and product disposition communication.
• Attend to consumer complaints inspections as needed.

Skills

Excel reporting

Regulatory knowledge

Communication skills

Office software

Multitasking

Coaching & mentoring

Education

HACCP certification

SQF/BRC/ISO22000 knowledge

SQF/Halal/Organic knowledge

Tools

Inventory software

Traceability software

Microsoft Office

Job description

Schedule: M-F 2:00pm-11:00pm, 1 weekend per month on call

About Thomas Foods International, USA

Thomas Foods International, USA is raising the standard in premium protein production. As a world leader and home to the #1 brand in lamb and goat, we deliver sustainably sourced, high‑quality proteins to customers across retail, foodservice, and manufacturing — and we do it with passion, purpose, and a customer‑first mindset.

Our portfolio includes pasture‑raised lamb, organic and grass‑fed beef, free‑range goat, milk‑fed veal, and specialty exotics, all supported by rigorous quality standards and trusted global sourcing. We're committed to innovation, continuous improvement, and the craftsmanship that sets us apart in a global industry.

As part of Australia’s largest family‑owned meat processor, TFI USA blends global strength with local expertise, powered by advanced U.S. operations and a rapidly expanding national footprint. Safety isn’t just a priority here — it’s who we are. And it shows: TFI USA earned two national safety awards in the past two years, reflecting our unwavering commitment to protecting our people and raising the standard across the industry.

At TFI USA, you won’t just join a company —

You’ll join a team that’s shaping the future of premium meat proteins!

About the Job

Reporting directly to the FSQA Manager, the FSQA Supervisor role is a high‑visibility, high‑impact leadership role within the Quality Assurance Department at TFI USA.

This is your opportunity to lead, influence, and innovate. You’ll partner with leaders across the plant, coach employees and bring new ideas to life. If you’re energized by continuous improvement, the ability to make a difference, being part of a dynamic team of leaders, and working for an employer of choice - then this with role is for you!

Duties & Responsibilities

• Supervise and coach the TFI USA Food Safety and Quality Team, including Team Leaders, FSQA Technicians, and other support staff.
• Ensure team members have the training and skills necessary to execute their responsibilities.
• Set performance expectations for each position, evaluate performance against expectations, and provide ongoing feedback and training to each employee.
• Oversee the effective execution of the HACCP Program, Pre-requisite Programs (such as Environmental Monitoring, Pest Control, Maintenance for Food Safety, Good Manufacturing Practices, Allergen Control, Supplier Management, and Recall and Traceability)
• Continuously improve the document management program to align with industry best practices.
• Monitor / Audit Warehouse Documentation performed by the FSQA Technicians.
• Assist in training new hires to the FSQA Department.
• Audit Outbound, Inbound, Cross Dock and Product Return Inspections performed by the FSQA Technicians.
• Provide the Weekly Warehouse Report on all FSQA warehouse inspections for Monday thru Sunday to the Inventory Team each Monday morning.
• Keep updated daily the FSQA KPI spreadsheet, to include Outbound and Inbound data from the previous day.
• Ensure all products meeting documentation requirements are released from system hold in a timely manner.
• Assist in Consumer Complaint inspections as needed.
• Lead the Material Review Board (MRB) Team in daily inspections of damaged or off conditioned products, to include providing disposition and communicating to appropriate parties.
• Communicate with the USDA onsite officials as necessary/required. Report all immediate concerns to the FSQA Manager.
• Additional tasks assigned by management.

Requirements/Education/Experience/Skills

• 2-5 years of experience in a fast paced, food manufacturing environment.
• Experience using Excel and ability to complete formulas, graphs, charts and reporting functions using data.
• HACCP Certified preferred.
• Knowledge of SQF, BRC or ISO22000 preferred.
• Knowledge of SQF, Halal and Organic certification programs.
• Strong oral and written communication skills; able to develop and maintain strong working relationships with warehouse and office staff and external FDA/USDA Inspectors.
• Proficient in computer software, such as inventory / traceability software, manufacturing software and Microsoft Office.
• Ability to work with government regulatory bodies.
• Strong teaching, coaching, mentoring skills, willingness to train others.
• Team player with high integrity, values and a positive attitude.
• Ability to effectively handle the high stress, time and work demands that come with responsibility as QA Supervisor.
• Ability to multitask and meet deadlines.
• Ability to maintain regular and predictable attendance.
• Ability to read and understand Standard Operating Procedures (SOPs).
• Understand and abide by all safety regulations as well as policies and procedure set forth by Thomas Foods International, USA.

Why Join Thomas Foods?

At TFI USA, people stay because the experience is different — and better.

What Sets Us Apart:

• Established Food Industry Corporation with multiple US locations
• Stability of a Family-Owned Company for the last 40+ years
• Global opportunities across a fast-growing international corporation
• A true family environment where people care - about the work and each other
• A high-energy, collaborative, team‑driven culture focused on Customer Service, Employee Safety and Product Quality

Employee Benefits

• Competitive Compensation Plans
• Robust 401K Plan
• Employee Development, Continuing Education, Tuition Reimbursement
• Generous Paid Time Off
• Community Involvement Opportunities
• Company Store to purchase our meat at discounts for your family
• Myriad of additional employee discounts (cell phone, hotels, airfare, Broadway shows/event tickets etc.)
• Employee Events and Recognition Programs
• Thomas Foods International, USA Swag — it's Lambtastic!

Salary/Compensation Range: $60,000-$80,000 annually

This range represents the expected base salary rate for this position. Actual compensation will depend on experience, skills, and other factors. This role is eligible for a comprehensive benefits package including health insurance, retirement plans, and paid time off.