Quality Assurance Specialist - Public Benefits & SNAP

son; Omaha (NE); Sur place; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Paid time off

Retirement plan

Professional development

Résumé du poste

Health & Human Services - Agency 25 in Omaha, NE is seeking a Quality Control Specialist to perform QA reviews of SNAP cases, verify eligibility, and ensure accurate benefit determinations. You will interview households, obtain verifications, and document findings in required systems.

The role requires a Bachelor’s degree in a related field or equivalent experience, sharp attention to detail, and strong communication skills. On-site schedule is Monday–Friday, 8:00 AM–5:00 PM.

Qualifications

• Bachelor's degree in business, human services, or related field with 2 years of public assistance eligibility experience, or 6 years of relevant work experience.
• Ability to analyze policy, determine eligibility, and document findings clearly.
• Experience using eligibility systems and data-tracking tools.

Responsabilités

• Conduct QA reviews of SNAP cases to verify eligibility and benefit accuracy.
• Review case records, interview households, and obtain verifications for validation.
• Apply program policy objectively and document conclusions with case records.
• Enter and maintain review data in QCS and tracking systems within deadlines.

Connaissances

Oral communication

Written communication

Attention to detail

Time management

Independence

Formation

Bachelor's degree in business, human services, or a related field

Outils

Eligibility systems

Data tracking tools

QC reporting processes

Description du poste

Health & Human Services - Agency 25 in Omaha, NE is seeking a Quality Control Specialist to perform QA reviews of SNAP cases, verify eligibility, and ensure accurate benefit determinations. You will interview households, obtain verifications, and document findings in required systems.

The role requires a Bachelor’s degree in a related field or equivalent experience, sharp attention to detail, and strong communication skills. On-site schedule is Monday–Friday, 8:00 AM–5:00 PM.