Quality Assurance Specialist: Precision in Processing

Verra Mobility Corporation; Mesa, Northern (AZ, KY); Hybrid; USD 52,000 - 74,000; Full time

Job summary

Verra Mobility Corporation in Mesa, AZ is seeking a detail-oriented Event Processing QA Analyst to re-review processed events and assess the accuracy of actions taken by previous processors to improve throughput and align with client guidelines.

The role requires meticulous attention to detail, the ability to identify and document errors, monitor trends, and discuss findings with key stakeholders. This position reports to the Event Processing Supervisor within Operations.

Qualifications

• 3-5 years processing experience.
• Quality assurance experience preferred.
• Ability to learn client requirements.
• Strong problem-solving and analytical skills.
• Advanced computer skills with O365 and reporting databases.

Responsibilities

• Perform quality checks on open and closed events against manuals/QA instruments and standards on active systems.
• Update and document errors related to QA findings.
• Process escalated queues and record errors.
• Participate in employee sessions for updates to manuals/laws/software.
• Other office/clerical duties as assigned

Skills

Processing rules

QA experience

Attention to detail

Communication skills

Multi-tasking

Meetings facilitation

O365 & reporting

Tools

O365 suite

Reporting databases

Job description

Verra Mobility Corporation in Mesa, AZ is seeking a detail-oriented Event Processing QA Analyst to re-review processed events and assess the accuracy of actions taken by previous processors to improve throughput and align with client guidelines.

The role requires meticulous attention to detail, the ability to identify and document errors, monitor trends, and discuss findings with key stakeholders. This position reports to the Event Processing Supervisor within Operations.