QA Specialist: Elevate Accuracy & Throughput

Verra Mobility; Mesa (AZ); On-site; USD 54,000 - 72,000; Full time

Job summary

Verra Mobility is seeking an Events Processing QA Specialist in Mesa, AZ to re-review processed events and verify the accuracy of actions taken by previous processors. You will focus on improving throughput and alignment with client guidelines while spotting and correcting errors.

The role requires meticulous attention to detail, strong communication, and the ability to monitor for anomalies. You will work with the Operations team and report to the Event Processing Supervisor, performing QA

Qualifications

• 3–5 years of processing experience.
• QA experience preferred.
• Knowledge of processing rules and client requirements.
• Excellent communication skills.
• Strong problem-solving and analytical abilities.
• Detail-oriented and dependable.
• Ability to multi-task and meet deadlines.
• Ability to lead/facilitate meetings.
• Proficient with Office 365 and reporting databases.
• Must complete Nlets fingerprinting background check.

Responsibilities

• Perform QA checks on open/closed events against manuals and QA instruments.
• Document and report QA findings and related metrics.
• Process escalated queues and record errors.
• Participate in employee sessions for manuals/laws/software updates.
• Perform other office/clerical duties as assigned.

Skills

Quality Assurance

Attention to detail

Strong communication

Analytical skills

Meeting facilitation

Office 365

Date entry

Multi-tasking

Tools

Nlets background check

Job description

Verra Mobility is seeking an Events Processing QA Specialist in Mesa, AZ to re-review processed events and verify the accuracy of actions taken by previous processors. You will focus on improving throughput and alignment with client guidelines while spotting and correcting errors.

The role requires meticulous attention to detail, strong communication, and the ability to monitor for anomalies. You will work with the Operations team and report to the Event Processing Supervisor, performing QA