Quality Assurance Specialist

AIT Worldwide Logistics, Inc.; Sharon Hill (Delaware County); On-site; USD 65,000 - 90,000; Full time

Job summary

AIT Worldwide Logistics, Inc. is seeking a Quality Assurance Specialist to lead QA processes across the organization and liaise with global and local stakeholders. You will manage documentation, monitor training compliance and support non-conformance resolution to strengthen safety and quality culture.

The role focuses on ISO, CEIV, GDP compliance, KPI tracking and audits, with opportunities to drive continuous improvement across global QC activities and logistics operations.

Qualifications

• Bachelor’s degree in life sciences, quality management, engineering or related field.
• 2+ years in quality assurance, regulatory compliance, or related operational QA role.
• 1+ years in logistics or quality environment preferred.

Responsibilities

• Documentation control, training coordination and continuous improvement.
• Support investigations and resolution of non-conformances and deviations.
• Ensure quality systems compliance with ISO, CEIV, GDP and related standards.
• Provide data, KPI tracking and qualification support for quality targets.
• Support customer, supplier and audit activities and incident reporting.
• Ensure regulatory compliance across QA processes.
• Assist in change evaluation and process documentation updates.
• Monitor training dashboards and compliance across teams.
• Contribute to quality projects and other duties as assigned.

Skills

MS Word

MS Excel

MS PowerPoint

SharePoint

Cargowise

eQMS

Logistics experience

Education

Bachelor's Degree in Life Sciences, Quality Management, Engineering or related field

Tools

Cargowise

eQMS (Dot Compliance)

SharePoint

Job description

Introduction

Join us at AIT, where we believe every day presents an opportunity to make a global impact! We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver. means when you come move the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.

Overview

The Quality Assurance Specialist is responsible for supporting and leading all quality management processes across the organization, applying specialized quality expertise at operational stations and serving as a key liaison for global and local stakeholders. This role will ensure the organizations alignment is within company standards. Responsibilities include managing documentation in accordance with applicable policies and procedures, monitoring training compliance, supporting non-conformance support, maintaining quality KPIs and equipment and/or maintenance dashboards, providing customer, audit, and supplier-related quality support.

Responsibilities

• Documentation, Training & Continuous Improvement: Provides support and oversees documentation control, ensures accuracy and compliance, coordinates related training, and identifies continuous improvement opportunities across global quality assurance processes.


• Non-Conformance, Deviations & Reporting: Supports investigation and coordination and resolution of global non-Conformance and deviations, including near miss reporting to strengthen safety and improvement culture. Ensuring safety of employees and continuous improvement opportunities.


• Quality System Compliance (ISO, CEIV, GDP, etc.): Execute and maintain quality assurance activities aligned with applicable global and local standards and certifications.


• Quality KPI, Equipment & Qualification Support: Provide data, KPI tracking, and qualification support to ensure quality targets and equipment/maintenance requirements are met on time.


• Customer, Supplier & Audit Support: Support customer and supplier quality interactions and assist in preparing for and participating in internal and external audits.


• Regulatory Compliance: Ensure adherence to national and international legislation across all relevant quality assurance processes.


• Change Effectiveness & Process Evaluation: Assess the effectiveness of changes to processes, procedures, and forms to ensure intended outcomes are achieved.


• Training Monitoring & Compliance: Set up, confirm, and monitor training related to documentation management and ensure completion and compliance through training dashboards.


• Quality Projects: Contribute to defined quality projects that support organizational goals and continuous improvement.


• Performs other duties as assigned


• Complies with all policies and standards

Qualifications

Education

• Bachelor's Degree in Life Sciences, Quality Management, Engineering, or a related field (required)

Experience

• 2+ years years of experience in quality assurance, regulatory compliance, or a related operational quality role. (required)


• 1+ years work experience in logistics and/or quality environment (preferred)

Knowledge, Skills, and Abilities

• MS Word, MS Excel, MS Powerpoint Medium


• Some Cargowsie Experience Medium


• Dot Compliance or another eQMS experience Medium


• SharePoint Medium


• Some Logistics experience Medium

Licenses and Certifications

• Quality Certification (preferred)