Quality Assurance Specialist

Ait-Worldwide-Logistics; Sharon Hill (Delaware County); On-site; USD 60,000 - 90,000; Full time

Job summary

AIT Worldwide Logistics is seeking a Quality Assurance Specialist to support and lead QA processes globally. The role focuses on documentation control, training, and continuous improvement across stations, ensuring compliance with standards and certifications.

The candidate will monitor non-conformances, assist audits, track quality KPIs, and contribute to global QA projects while maintaining regulatory compliance and safety in operations.

Qualifications

• Bachelor's Degree in Life Sciences, Quality Management, Engineering or related field.
• 2+ years in quality assurance, regulatory compliance, or related operational quality role.
• 1+ years in logistics and/or quality environment (preferred).
• MS Word, Excel, PowerPoint proficiency.
• Experience with Dot Compliance or another eQMS.
• SharePoint knowledge.
• Some logistics experience.

Responsibilities

• Documentation control, training coordination, and continuous improvement across global QA processes.
• Support investigation, coordination and resolution of non-conformances and deviations.
• Execute and maintain QA activities aligned with global/local standards and certifications.
• Provide data, KPI tracking, and qualification support for quality targets.
• Assist in customer, supplier quality interactions and audits.
• Ensure compliance with national and international regulations.
• Assess effectiveness of process changes and forms.
• Set up and monitor training related to documentation management.
• Contribute to quality projects and continuous improvement efforts.
• Perform other duties as assigned and comply with policies.

Skills

MS Word

MS Excel

MS Powerpoint

Dot Compliance

eQMS experience

SharePoint

Logistics experience

Education

Bachelor's Degree in Life Sciences

Quality Management/Engineering background

Tools

SharePoint

Cargowsie Experience

Job description

Introduction

Join us at AIT, where we believe every day presents an opportunity to make a global impact! We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver.® means when you come move the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.

Overview

The Quality Assurance Specialist is responsible for supporting and leading all quality management processes across the organization, applying specialized quality expertise at operational stations and serving as a key liaison for global and local stakeholders. This role will ensure the organizations alignment is within company standards. Responsibilities include managing documentation in accordance with applicable policies and procedures, monitoring training compliance, supporting non-conformance support, maintaining quality KPIs and equipment and/or maintenance dashboards, providing customer, audit, and supplier-related quality support.

Responsibilities

• Documentation, Training & Continuous Improvement:Provides support and oversees documentation control, ensures accuracy and compliance, coordinates related training, and identifies continuous improvement opportunities across global quality assurance processes.
• Non-Conformance, Deviations & Reporting:Supports investigation and coordination and resolution of global non-conformances and deviations, including near miss reporting to strengthen safety and improvement culture. Ensuring safety of employees and continuous improvement opportunities.
• Quality System Compliance (ISO, CEIV, GDP, etc.):Execute and maintain quality assurance activities aligned with applicable global and local standards and certifications.
• Quality KPI, Equipment & Qualification Support:Provide data, KPI tracking, and qualification support to ensure quality targets and equipment/maintenance requirements are met on time.
• Customer, Supplier & Audit Support:Support customer and supplier quality interactions and assist in preparing for and participating in internal and external audits.
• Regulatory Compliance:Ensure adherence to national and international legislation across all relevant quality assurance processes.
• Change Effectiveness & Process Evaluation:Assess the effectiveness of changes to processes, procedures, and forms to ensure intended outcomes are achieved.
• Training Monitoring & Compliance:Set up, confirm, and monitor training related to documentation management and ensure completion and compliance through training dashboards.
• Quality Projects:Contribute to defined quality projects that support organizational goals and continuous improvement.
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications

• Education
  • Bachelor's Degree in Life Sciences, Quality Management, Engineering, or a related field (required)
• Experience
  • 2+ years years of experience in quality assurance, regulatory compliance, or a related operational quality role. (required)
  • 1+ years work experience in logistics and/or quality environment (preferred)
• Knowledge, Skills, and Abilities
  • MS Word, MS Excel, MS Powerpoint Medium
  • Some Cargowsie Experience Medium
  • Dot Compliance or another eQMS experience Medium
  • SharePoint Medium
  • Some Logistics experience Medium
• Licenses and Certifications
  • - Quality Certification (preferred)