Quality Assurance Specialist

AIT Worldwide Logistics, Inc.; Palatine (IL); On-site; USD 63,000 - 89,000; Full time

Job summary

AIT Worldwide Logistics is seeking a Quality Assurance Specialist to lead global quality management processes and serve as a liaison for stakeholders. You will manage documentation, coordinate training, monitor KPIs, and support non-conformance resolution to strengthen overall quality and safety.

The role emphasizes collaboration across departments and continuous improvement in a fast-paced logistics environment.

Qualifications

• Bachelor's degree in Life Sciences, Quality Management, Engineering, or a related field is required.
• 2+ years of experience in quality assurance, regulatory compliance, or a related operational quality role is required.
• 1+ years of experience in logistics and/or quality environments is preferred.
• Proficiency with MS Word, Excel, and PowerPoint; SharePoint experience is beneficial.
• Familiarity with Cargowise and eQMS systems is advantageous.

Responsibilities

• Documentation control, training coordination, and ongoing process improvement across global QA processes.
• Support investigations into non-conformances and deviations; assist in corrective actions.
• Maintain quality systems compliance with ISO, CEIV, GDP, and other standards.
• Provide data, KPI tracking, and qualification support to ensure targets and equipment maintenance.
• Assist in audits and supplier/customer quality interactions; support regulatory compliance efforts.

Skills

Quality Assurance

Regulatory Compliance

Logistics Experience

Audit Support

Documentation Management

Education

Bachelor's Degree in Life Sciences, Quality Management, Engineering, or a related field

Tools

MS Word

MS Excel

MS PowerPoint

SharePoint

Cargowise

eQMS (Dot Compliance)

Job description

Introduction

Join us at AIT, where we believe every day presents an opportunity to make a global impact!We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver.® means when you come move the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.

Overview

The Quality Assurance Specialist is responsible for supporting and leading all quality management processes across the organization, applying specialized quality expertise at operational stations and serving as a key liaison for global and local stakeholders. This role will ensure the organizations alignment is within company standards. Responsibilities include managing documentation in accordance with applicable policies and procedures, monitoring training compliance, supporting non-conformance support, maintaining quality KPIs and equipment and/or maintenance dashboards, providing customer, audit, and supplier-related quality support.

Responsibilities

• Documentation, Training & Continuous Improvement:Provides support and oversees documentation control, ensures accuracy and compliance, coordinates related training, and identifies continuous improvement opportunities across global quality assurance processes.
• Non-Conformance, Deviations & Reporting:Supports investigation and coordination and resolution of global non-conformances and deviations, including near miss reporting to strengthen safety and improvement culture. Ensuring safety of employees and continuous improvement opportunities.
• Quality System Compliance (ISO, CEIV, GDP, etc.):Execute and maintain quality assurance activities aligned with applicable global and local standards and certifications.
• Quality KPI, Equipment & Qualification Support:Provide data, KPI tracking, and qualification support to ensure quality targets and equipment/maintenance requirements are met on time.
• Customer, Supplier & Audit Support:Support customer and supplier quality interactions and assist in preparing for and participating in internal and external audits.
• Regulatory Compliance:Ensure adherence to national and international legislation across all relevant quality assurance processes.
• Change Effectiveness & Process Evaluation:Assess the effectiveness of changes to processes, procedures, and forms to ensure intended outcomes are achieved.
• Training Monitoring & Compliance:Set up, confirm, and monitor training related to documentation management and ensure completion and compliance through training dashboards.
• Quality Projects:Contribute to defined quality projects that support organizational goals and continuous improvement.
• Performs other duties as assigned
• Complies with all policies and standards
• The wage range for this position is $63,380.00-$89,470.00 and may vary based on geography as well as relative knowledge, skills, abilities, and experience.

Qualifications

• Education Bachelor's Degree in Life Sciences, Quality Management, Engineering, or a related field (required)
• Experience 2+ years years of experience in quality assurance, regulatory compliance, or a related operational quality role. (required)
• 1+ years work experience in logistics and/or quality environment (preferred)
• MS Word, MS Excel, MS Powerpoint Medium
• Some Cargowsie Experience Medium
• Dot Compliance or another eQMS experience Medium
• SharePoint Medium
• Some Logistics experience Medium
• Licenses and Certifications - Quality Certification (preferred)

About AIT Worldwide

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services.

AIT Worldwide Logistics is an Equal Opportunity Employer - M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.