Quality Assurance & Payments Coordinator

CDA; Chula Vista (CA); On-site; USD 68,000 - 70,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Paid holidays

Sick pay

Vacation time

Training and staff development

Flexible Spending Account

Legal service plans

Long-term disability

Group life insurance

401(k) contribution

Employee Assistance Program

Job summary

CDA in the Eastlake Office is seeking a Program Coordinator to oversee QA review processes, adjust provider payments, and manage notices in compliance with CDSS rules and CDA policies.

The role requires Excel proficiency, strong organization, and the ability to work with minimal supervision while delivering accurate, timely results in a busy nonprofit setting. Expect 40 hours/week, with some evenings/weekends as needed.

Qualifications

• Associate’s degree preferred in business administration or related field.
• 1–2 years of experience in program coordination, QA, payment processing or admin support.
• CDA program experience preferred.
• Valid DMV record with auto registration and insurance; occasional driving may be required.

Responsibilities

• Coordinate the QA review process by selecting provider payment claims based on guidelines and audits.
• Assign QA reviews, adjustment requests, and other work to team members.
• Monitor and track QA reviews and reimbursement activities to meet deadlines.
• Review adjustments for validity and regulatory compliance.
• Assign approved adjustments to staff and monitor completion.
• Lead assigned projects by coordinating activities, resources, and timelines.
• Serve as primary contact for projects and communicate status to leadership.
• Conduct research and compile data for internal reviews, audits, and initiatives.
• Prepare project results and findings after audits and reviews.
• Maintain documentation and logs per procedures and retention requirements.

Skills

Program coordination

Quality Assurance

Payment processing

Administrative support

Customer service

Communication

Time management

Team coordination

Education

Associate’s Degree in Business Administration

Tools

Microsoft Office

Microsoft Excel

Job description

CDA in the Eastlake Office is seeking a Program Coordinator to oversee QA review processes, adjust provider payments, and manage notices in compliance with CDSS rules and CDA policies.

The role requires Excel proficiency, strong organization, and the ability to work with minimal supervision while delivering accurate, timely results in a busy nonprofit setting. Expect 40 hours/week, with some evenings/weekends as needed.